While intended to be motivational, the belief "If I can do it, so can you" is counterproductive. It wrongly assumes everyone shares the same starting point, running contrary to the core principle of effective coaching: meeting people where they are. This mindset prevents leaders from tailoring their guidance and truly developing their team's capabilities.
Related Insights
Many leaders are held back by seven common beliefs they mistake for strengths: 'I need to be involved,' 'I know I'm right,' 'I can't make a mistake,' 'I can't say no,' etc. These are not character flaws but outdated success strategies. Identifying which belief is driving unproductive patterns is the first step toward unblocking potential.
To help your team overcome their own performance blockers, shift your coaching from their actions to their thinking. Ask questions like, "What were you thinking that led you to that approach?" This helps them uncover the root belief driving their behavior, enabling more profound and lasting change than simple behavioral correction.
A one-size-fits-all management style is ineffective. Leaders must practice 'situational leadership' by tailoring their approach to each team member's specific experience level and career goals. This means treating a senior employee differently from a junior one and focusing on the unique support each individual needs to grow and succeed.
Effective leadership prioritizes people development ('who you impact') over task completion ('what you do'). This philosophy frames a leader's primary role as a mentor and coach who empowers their team to grow. This focus on human impact is more fulfilling and ultimately drives superior business outcomes through a confident, motivated team.
The belief that people fail due to lack of will leads to blame. Shifting to 'people do well if they can' reframes failure as a skill gap, not a will gap. This moves your role from enforcer to helper, focusing you on identifying and building missing skills.
Many leaders, particularly in technical fields, mistakenly believe their role is to provide all the answers. This approach disempowers teams and creates a bottleneck. Shifting from advising to coaching unlocks a team's problem-solving potential and allows leaders to scale their impact.
Many leaders mistakenly manage their team as a single entity, delivering one-size-fits-all messages in team meetings. This fails because each person is unique. True connection and performance improvement begin by understanding and connecting with each salesperson on a one-on-one basis first.
People naturally start their jobs motivated and wanting to succeed. A leader's primary role isn't to be a motivational speaker but to remove the environmental and managerial barriers that crush this intrinsic drive. The job is to hire motivated people and get out of their way.
Use the GROW model (Goal, Reality, Options, Way Forward) to structure coaching conversations. This simple set of question categories helps leaders guide their team members to find their own solutions, fostering independence and critical thinking without the leader needing to provide the answer directly.
When leaders get stuck, their instinct is to work harder or learn new tactics. However, lasting growth comes from examining the underlying beliefs that drive their actions. This internal 'operating system' must be updated, because the beliefs that led to initial success often become the very blockers that prevent advancement to the next level.