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  1. Partnerships Unraveled
  2. Carilu Melander - Redefining the Role of Partner Marketers
Carilu Melander - Redefining the Role of Partner Marketers

Carilu Melander - Redefining the Role of Partner Marketers

Partnerships Unraveled · Dec 8, 2025

Zscaler's Karolu on shifting partner marketing from reactive to strategic, using data to drive ROI, and scaling partners through distribution.

Partner Marketing's Future Is Cohesive Storytelling Across Entire Ecosystems

The next evolution of partner marketing is a shift from one-to-one campaigns to an 'ecosystem-centric' model. This involves weaving together technology alliances, distributors, and service partners into a single, cohesive 'better together' narrative. This multi-partner storytelling is far more impactful and resonant for customers than siloed vendor messages.

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Carilu Melander - Redefining the Role of Partner Marketers

Partnerships Unraveled·2 months ago

A Leader's Success Is Measured by Their Impact on People, Not by Their Actions

Effective leadership prioritizes people development ('who you impact') over task completion ('what you do'). This philosophy frames a leader's primary role as a mentor and coach who empowers their team to grow. This focus on human impact is more fulfilling and ultimately drives superior business outcomes through a confident, motivated team.

Carilu Melander - Redefining the Role of Partner Marketers thumbnail

Carilu Melander - Redefining the Role of Partner Marketers

Partnerships Unraveled·2 months ago

A Human Concierge Service Activates Long-Tail Partners at Scale

To support smaller partners who lack marketing resources, vendors can offer a concierge service through their partner demand center. This provides hands-on human help for executing pre-built, turnkey campaigns. This model drives significant adoption and results from the long-tail segment, which often feels neglected by vendors.

Carilu Melander - Redefining the Role of Partner Marketers thumbnail

Carilu Melander - Redefining the Role of Partner Marketers

Partnerships Unraveled·2 months ago

Use Historical Performance Data to Reframe Low-ROI Partner Marketing Requests

Instead of saying 'no' to partner requests for low-ROI activities like golf events, use data as an anchor. By presenting the past results (or lack thereof), the conversation shifts from a subjective refusal to an objective, collaborative effort to find more effective, pipeline-driving alternatives. This protects the relationship while enforcing financial discipline.

Carilu Melander - Redefining the Role of Partner Marketers thumbnail

Carilu Melander - Redefining the Role of Partner Marketers

Partnerships Unraveled·2 months ago

Situational Leadership Requires Adapting Your Style to Each Employee's Experience

A one-size-fits-all management style is ineffective. Leaders must practice 'situational leadership' by tailoring their approach to each team member's specific experience level and career goals. This means treating a senior employee differently from a junior one and focusing on the unique support each individual needs to grow and succeed.

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Carilu Melander - Redefining the Role of Partner Marketers

Partnerships Unraveled·2 months ago

Partner Marketers Build Trust by First Mapping Sales Team Goals

To shift from reactive 'order takers' to strategic advisors, partner marketers should first document their sales counterparts' specific goals (e.g., net new logos, deal registrations). This 'working backwards' approach aligns all marketing activities to sales objectives, building trust and ensuring marketing serves as a strategic partner, not just an execution arm.

Carilu Melander - Redefining the Role of Partner Marketers thumbnail

Carilu Melander - Redefining the Role of Partner Marketers

Partnerships Unraveled·2 months ago