To give difficult feedback, use the Situation-Behavior-Impact (SBI) model. Instead of making accusations, state the situation, the specific behavior, and crucially, the impact it had on you. This approach prevents triggering a defensive, fight-or-flight response in the recipient.

To avoid stifling teams with bureaucracy, leaders should provide slightly less structure than seems necessary. This approach, described as "give ground grudgingly," forces teams to think actively and prevents the feeling of "walking in the muck" that comes from excessive process. It's a sign of a healthy system when people feel they need a bit more structure, not less.

Koenigsegg intentionally reframes "problems" as "challenges." This linguistic shift is a powerful mental model that transforms negative roadblocks into positive opportunities for growth. It encourages a mindset where individuals see obstacles as a chance to build themselves up, rather than as difficulties to be endured.

To move beyond static playbooks, treat your team's ways of working (e.g., meetings, frameworks) as a product. Define the problem they solve, for whom, and what success looks like. This approach allows for public reflection and iterative improvement based on whether the process is achieving its goal.

The belief that people fail due to lack of will leads to blame. Shifting to 'people do well if they can' reframes failure as a skill gap, not a will gap. This moves your role from enforcer to helper, focusing you on identifying and building missing skills.

Spielman's coaching utilizes a three-part "Game Plan System" (GPS): Diagnostic, Co-Creation, and Execution. The core is a physical, laminated "game plan" with 3-4 critical goals. The double entendre (GPS) highlights its role in providing clear direction and navigating obstacles toward achieving objectives.

To give corrective feedback effectively to sensitive Gen Z employees, leaders must first connect before they correct. The ALEG method provides a four-step process: Ask questions to understand their perspective, Listen intently so they feel heard, Empathize with their situation so they feel understood, and only then Guide them. This approach earns the right to lead through relationship, not authority.

Many leaders, particularly in technical fields, mistakenly believe their role is to provide all the answers. This approach disempowers teams and creates a bottleneck. Shifting from advising to coaching unlocks a team's problem-solving potential and allows leaders to scale their impact.

The well-intentioned question "How can I help?" puts the burden on the receiver to delegate. A far more valuable trait is proactively identifying needs and simply taking action—a "just do" mentality. This demonstrates a deeper understanding of team goals and removes cognitive load from leaders.