Mentalist Oz Perlman landed more airtime on CNBC than any CEO by tailoring his performance to the network's world: stocks, bonds, and markets. By making his craft relevant to their audience's interests, he became indispensable. To capture attention, obsessively focus on the other person's context and needs.
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Stop trying to convince executives to adopt your priorities. Instead, identify their existing strategic initiatives—often with internal code names—and frame your solution as an accelerator for what they're already sold on doing. This dramatically reduces friction and speeds up deals.
To build relationships with potential mentors or sponsors, replace the extractive ask of "Will you mentor me?" with the value-added offer of "How can I help you?". This non-transactional approach demonstrates your worth, builds genuine rapport, and makes influential people want to invest in your career.
Mentalist Oz Perlman aims not for mere entertainment, which is fleeting, but for creating "memorable moments." He knows that the more a person recounts an experience to others, the more vivid it becomes in their memory. Design products and services to be shared and retold.
Molly's approach to building trust centers on "affective presence"—focusing on the subconscious emotional footprint you leave. Instead of pitching, she works to disarm people and make them feel understood through fully present listening. This creates a sense of safety and certainty that is more persuasive than any sales script.
True connection requires humility. Instead of trying to imagine another's viewpoint ("perspective taking"), a more effective approach is to actively seek it out through questions and tentative statements ("perspective getting"). This avoids misreads and shows genuine interest.
Genuine rapport isn't built on small talk; it's built by recognizing and addressing the other person's immediate emotional state. To connect, you must first help them with what's on their mind before introducing your own agenda.
To deeply understand your buyer's world, consume the content they consume. A top AE listened to an M&A industry podcast—not a sales podcast—which gave him the credibility and specific language to engage a senior executive. This builds authentic expertise that generic sales training cannot provide.
When meeting with senior leaders, shift the focus from your status updates to their priorities. Ask what's top of mind for them, what challenges they face, and how you can help. This reframes you from a direct report into a strategic ally, building trust and social capital.
When approaching someone, anticipate their mental checklist of objections and neutralize them upfront. Mentalist Oz Perlman did this by establishing a time limit ("I only have a minute"), building credibility ("the owner brought me in"), and removing the fear of a transaction, all within seconds.
When meeting an influential person with opposing views, effectiveness trumps the need to be 'right.' The best strategy is to suppress personal indignation and identify a shared interest. Propose a policy or idea within that common ground that they might be receptive to and champion as their own.
