To deeply understand your buyer's world, consume the content they consume. A top AE listened to an M&A industry podcast—not a sales podcast—which gave him the credibility and specific language to engage a senior executive. This builds authentic expertise that generic sales training cannot provide.
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A16z's content strategy allowed entrepreneurs to feel like they "knew" the partners before ever meeting them. This pre-established rapport is a powerful competitive advantage, creating a baseline of trust and alignment that competitors without a public voice lack. It transforms a cold pitch into a warm conversation.
To effectively influence partners, you must understand their priorities. A scrappy research method is to watch their executives' public interviews or internal all-hands meetings. This reveals their strategic goals and allows you to frame your proposal in their language, increasing its resonance.
When entering a new domain, don't feign expertise. Build trust faster by openly admitting "I don't know" and explicitly leaning on stakeholders for their subject matter knowledge. This positions you as a partner who values their expertise, rather than an outsider imposing solutions.
In a world of AI-generated content, true expertise is proven by the ability to answer spontaneous, unscripted questions on a topic for an extended period. This demonstrates a level of domain mastery and authenticity that AI cannot replicate, building genuine trust with an audience.
Podcast interviews are a powerful tool for building relationships with otherwise inaccessible decision-makers and mentors. Offering someone a platform to share their expertise is a more effective way to get their attention than a cold email, creating genuine connections and business opportunities.
Trust is now built through credible personalities, not just branded content. Channels like podcasts and newsletters succeed because they are personality-driven. HubSpot's CEO advises businesses to identify and empower internal figures with high authority to represent the brand.
Instead of asking to "pick someone's brain," start a podcast. It provides a valid reason to invite dream mentors for interviews, granting you an hour of their focused attention. This access offers invaluable coaching that would otherwise be inaccessible or cost a fortune.
Creating a genuine brand voice requires deep immersion, not just a brief. By spending months interacting with dozens of employees across all departments, a consultant can uncover the shared language and core truths that form an authentic, resonant voice.
Mentalist Oz Perlman landed more airtime on CNBC than any CEO by tailoring his performance to the network's world: stocks, bonds, and markets. By making his craft relevant to their audience's interests, he became indispensable. To capture attention, obsessively focus on the other person's context and needs.
