To understand a candidate's true drivers, ask them to walk through every major career decision they've made, from college choice to job changes. This narrative reveals patterns and motivations—such as status-chasing, financial incentives, or problem-solving focus—far more effectively than direct questions.
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To get past surface-level answers and understand someone's true motivations, ask them to go deeper than their initial statement. Then ask again, and a third time. This simple technique pushes past rehearsed responses, and the third answer is typically the one closest to the real truth.
In a rapidly changing environment, adaptability ('malleability') is key. To get past rehearsed answers about work projects, ask candidates to describe personal changes they've made in their own lives. This reveals their genuine capacity for self-reflection and adaptation.
To verify if a job candidate truly solved a problem they're describing, listen for emotion. Someone who was merely present will recount the facts. The person who actually did the work will re-experience and convey the specific emotions tied to the struggle and the eventual breakthrough.
When evaluating a candidate's job history, distinguish between those 'running towards' an exciting opportunity and those 'running from' a negative situation. The former is a strong positive signal of ambition and conviction. The latter can be a red flag that warrants deeper investigation into potential performance or culture fit issues.
The simple question "What motivates you?" can be a powerful filter. A Forterra leader was once told by a banking vice chairman that being motivated by "team mission" over money would make for a difficult finance career. This advice proved correct and became his favorite question to uncover a candidate's core intrinsic drivers.
Ditch standard FANG interview questions. Instead, ask candidates to describe a messy but valuable project they shipped. The best candidates will tell an authentic, automatic story with personal anecdotes. Their fluency and detail reveal true experience, whereas hesitation or generic answers expose a lack of depth.
A candidate can claim they want growth, but their resume tells the real story. Scrutinize *why* they moved between specific companies. A move for a bigger salary versus a move to work under a renowned leader reveals their actual priorities far more accurately than their interview answers.
Beyond IQ and EQ, interview for 'Resilience Quotient' (RQ)—the ability to persevere through setbacks. A key tactic is to ask candidates about their proudest achievement, then follow up with, 'What would you do differently?' to see how they navigated strife and learned from it.
Instead of generic interview questions, ask what truly motivates a candidate and what they'd do for a hobby if money weren't an issue. The way they describe these passions reveals their energy, personality, and core drivers far more effectively than rehearsed answers about work experience.
To gauge a partner manager candidate's empathy, ask for an example of a proud accomplishment. Candidates who frame success in terms of helping their partner achieve a goal, rather than just hitting their own targets, demonstrate the genuine care required for true partnership. This reveals their core motivations more effectively than direct questions.