Being playful and charming in all interactions—even with a wealth manager—can lead to better results than being demanding or passive. This non-sexual "flirting" builds rapport and makes people more willing to help you. It's a practiced skill for navigating professional and personal life more effectively.
Described as a "tractor beam" similar to Bill Clinton's magnetism, Oprah's technique involves physical touch and focused attention that makes individuals feel uniquely liked. This triggers a reciprocal feeling, creating an immediate and powerful connection, demonstrating that the fastest way to be liked is to like others first.
To build relationships with potential mentors or sponsors, replace the extractive ask of "Will you mentor me?" with the value-added offer of "How can I help you?". This non-transactional approach demonstrates your worth, builds genuine rapport, and makes influential people want to invest in your career.
When a prospect gives a nasty or absurd objection (e.g., "I'm in a meeting"), don't be defensive. Counter with a ridiculously hilarious response that breaks the tension, calls out the absurdity, and reveals the human behind the phone.
Molly's approach to building trust centers on "affective presence"—focusing on the subconscious emotional footprint you leave. Instead of pitching, she works to disarm people and make them feel understood through fully present listening. This creates a sense of safety and certainty that is more persuasive than any sales script.
Asking questions that probe values, beliefs, or experiences—"deep questions"—can create surprisingly intimate connections in seconds, even with strangers like a barista. These questions invite authenticity and move beyond superficial small talk, making the other person feel seen and valued.
True connection requires humility. Instead of trying to imagine another's viewpoint ("perspective taking"), a more effective approach is to actively seek it out through questions and tentative statements ("perspective getting"). This avoids misreads and shows genuine interest.
Genuine rapport isn't built on small talk; it's built by recognizing and addressing the other person's immediate emotional state. To connect, you must first help them with what's on their mind before introducing your own agenda.
Building deep connections isn't just about asking probing questions; it's about reciprocal vulnerability. Super-communicators often volunteer personal information about themselves first. This signals safety and gives the other person implicit permission to share something equally intimate, creating a powerful bond.
When meeting an influential person with opposing views, effectiveness trumps the need to be 'right.' The best strategy is to suppress personal indignation and identify a shared interest. Propose a policy or idea within that common ground that they might be receptive to and champion as their own.
To get hired at a coveted company like Bending Spoons, don't just be polite and professional. Go the extra mile with a surprising or creative gesture, like bringing a bottle of liquor to an interview. This makes a memorable impression and shows personality beyond a polished CV.