Top performers are often driven by an internal desire to excel. Awarding them ownership as a gift, rather than an earned opportunity, can replace this powerful intrinsic motivation with a transactional one, potentially diminishing their drive.
Companies mistakenly bundle management with authority, forcing top performers onto a management track to gain influence. Separate them. Define management's role as coordination and context-sharing, allowing senior individual contributors to drive decisions without managing people.
Granting stock options is only half the battle. To make equity a powerful motivator, leaders must constantly communicate a clear and believable narrative for a future liquidity event, such as an acquisition. This vision is what transforms paper ownership into a tangible and valuable incentive in the minds of employees.
Businesses invest heavily in recruiting top talent but then micromanage them, preventing them from using their full cognitive abilities. This creates a transactional environment where employees don't contribute their best ideas, leaving significant value unrealized.
While bonuses tied to revenue incentivize employees to perform specific tasks, they are purely transactional. Granting stock options makes team members think holistically about the entire business's long-term health, from strategic opportunities to small cost savings, creating true psychological ownership.
A business transitions from a founder-dependent "practice" to a scalable "enterprise" only when the founder shares wealth and recognition. Failing to provide equity and public credit prevents attracting and retaining the talent needed for growth, as top performers will leave to become owners themselves.
People naturally start their jobs motivated and wanting to succeed. A leader's primary role isn't to be a motivational speaker but to remove the environmental and managerial barriers that crush this intrinsic drive. The job is to hire motivated people and get out of their way.
While rewards can remind people of expectations, they are poor at building skills. Research shows a strong negative correlation between using external rewards (e.g., money) and developing intrinsic motivation. The more you motivate externally, the more you may weaken internal drive.
Employee retention now requires a customized approach beyond generic financial incentives. Effective managers must identify whether an individual is driven by work-life balance, ego-gratifying titles, or money, and then transparently tailor their role and its associated trade-offs to that primary motivator.
Biologist William Muir's 'super chicken' experiment revealed that groups of top individual performers can end up sabotaging one another, leading to worse outcomes than more cooperative, average teams. In business, this 'too much talent problem' manifests as ego clashes and a breakdown in collaboration, undermining collective success.
Top performers' primary need is opportunities for growth, not necessarily promotion. Delegating significant responsibilities forces them to develop new skills and fosters a sense of ownership, which is more valuable than simply clearing your own plate.