To filter for genuine talent, test if a candidate for a 'storyteller' role would accept a less glamorous title like 'copywriter'. This heuristic separates those obsessed with the craft of writing and structuring words for impact from those merely chasing the status of a trendy job title.
To avoid the trap of hiring 'good enough' people, make the interview panel explicitly state which current employee the candidate surpasses. This forces a concrete comparison and ensures every new hire actively raises the company's overall talent level, preventing a slow, imperceptible decline in quality.
To hire for traits over background, Mark Kosaglo suggests testing for coachability directly. Run a skill-based roleplay (e.g., discovery), provide specific feedback, and then run the exact same roleplay again. The key is to see if the candidate can actually implement the coaching, not just if they are open to receiving it.
Your hiring funnel has an ideal customer profile, just like sales. Analyze your top-performing employees to identify common demographics, past experiences, and behaviors. Use this 'avatar' to filter applications and target your sourcing efforts, increasing the likelihood of success for new hires.
To make a hire "weird if they didn't work," don't hire for potential or vibe. Instead, find candidates who have already succeeded in a nearly identical role—selling a similar product to a similar audience at a similar company stage. This drastically reduces performance variables.
The most promising hires are often high-agency individuals constrained by their current environment—'caged animals' who need to be unleashed. Look for candidates who could achieve significantly more if not for their team or organization's limitations. This is a powerful signal of untapped potential and resourcefulness.
Exceptional individuals often publish their thoughts online. By reading their content, you can assess their thinking, expertise, and confluence of ideas, making a traditional interview redundant. This allows you to move decisively when you find a match, as when the speaker hired his Opendoor cofounder on the spot.
To clarify difficult talent decisions, ask yourself: "Would I enthusiastically rehire this person for this same role today?" This binary question, used at Stripe, bypasses emotional ambiguity and provides a clear signal. A "no" doesn't mean immediate termination, but it mandates that some corrective action must be taken.
Hiring managers often dismiss strong candidates by making snap judgments based on a resume. Focusing on the person behind the paper—their drive, skills, and potential—frequently reveals that the initially overlooked individual is the perfect fit for the role, according to executive search partner Mitch McDermott.
Ditch standard FANG interview questions. Instead, ask candidates to describe a messy but valuable project they shipped. The best candidates will tell an authentic, automatic story with personal anecdotes. Their fluency and detail reveal true experience, whereas hesitation or generic answers expose a lack of depth.
Traditional hiring assessments that ban modern tools are obsolete. A better approach is to give candidates access to AI tools and ask them to complete a complex task in an hour. This tests their ability to leverage technology for productivity, not their ability to memorize information.