Teams often don't believe they have problems. A 'perception mapping' session, using anonymized surveys to compare a team's self-perception with how others perceive them, can provide objective data to surface blind spots and create a neutral starting point for coaching.
To perform a simple but effective 360-degree review, ask your boss, peers, and direct reports two questions: "What are my strengths?" and "What could I improve upon?" The vague nature of the second question helps bubble up the most critical areas for growth without leading the witness.
Address cultural issues by applying product management principles. Use surveys to gather data and identify pain points, then empower the team to propose solutions. Test these ideas like product features and iterate based on what works, making culture-building a shared, active process.
To help your team overcome their own performance blockers, shift your coaching from their actions to their thinking. Ask questions like, "What were you thinking that led you to that approach?" This helps them uncover the root belief driving their behavior, enabling more profound and lasting change than simple behavioral correction.
Elix mitigates the fear of 360-degree reviews by providing every full-time employee with an external coach. This structure ensures that critical feedback doesn't just feel exposing but is paired with professional guidance, turning potential blind spots into actionable development goals and fostering a true growth culture.
To eliminate the blind spots that undermine leadership, practice "proactive teachability." Go beyond passively accepting feedback and directly ask trusted colleagues, "Where am I blind?" This vulnerability not only fosters growth but also builds the referent power that makes others want to follow you.
Leaders often assume goal alignment. A simple exercise is to ask each team member to articulate the project's goal in their own words. The resulting variety in answers immediately highlights where alignment is needed before work begins, preventing wasted effort on divergent paths.
A top-performing CEO adapted the board practice of an "executive session." He periodically removes himself from his own leadership meetings and asks an HR leader to gather candid feedback on his performance. This powerfully models vulnerability and a commitment to continuous improvement for the entire organization.
Solely measuring a team's output fails to capture the health of their collaboration. A more robust assessment includes tracking goal achievement, team psychological safety, role clarity, and the speed of execution. This provides a holistic view of team effectiveness.
Use the GROW model (Goal, Reality, Options, Way Forward) to structure coaching conversations. This simple set of question categories helps leaders guide their team members to find their own solutions, fostering independence and critical thinking without the leader needing to provide the answer directly.
A true diagnostic for product maturity requires a 360-degree view. By surveying product leaders, their teams, cross-functional partners (like sales and engineering), and senior leadership, you can uncover critical perception gaps about your team's effectiveness.