The current ecosystem of insecure, community-submitted AI agent skills is unsustainable. The likely monetization path is a trusted, centralized "app store" that vets skills for security, offers them via subscription, and takes a revenue share from developers.
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Open source AI models can't improve in the same decentralized way as software like Linux. While the community can fine-tune and optimize, the primary driver of capability—massive-scale pre-training—requires centralized compute resources that are inherently better suited to commercial funding models.
The idea of a truly "open web" was a brief historical moment. Powerful, proprietary "organizing layers" like search engines and app stores inevitably emerge to centralize ecosystems and capture value. Today's AI chatbots are simply the newest form of these organizing layers.
OpenAI's path to profitability isn't just selling subscriptions. The strategy is to create a "team of helpers" within ChatGPT to replace expensive human services. The bet is that users will pay significantly for an AI that can act as their personal shopper, travel agent, and financial advisor, unlocking massive new markets.
The "DoorDash Problem" posits that AI agents could reduce service platforms like Uber and Airbnb to mere commodity providers. By abstracting away the user interface, agents eliminate crucial revenue streams like ads, loyalty programs, and upsells. This shifts the customer relationship to the AI, eroding the core business model of the App Store economy's biggest winners.
Unlike high-margin SaaS, AI agents operate on thin 30-40% gross margins. This financial reality makes traditional seat-based pricing obsolete. To build a viable business, companies must create new systems to capture more revenue and manage agent costs effectively, ensuring profitability and growth from day one.
The ChatGPT App Store launch is being compared to the original Apple App Store. Developers who are early and build useful applications for its 800 million weekly active users have the opportunity to create significant businesses, mirroring the success of early mobile app pioneers who capitalized on first-mover advantage.
OpenAI plans to demand revenue shares from drugs developed using its AI and a cut of e-commerce transactions. This transforms its business model from a simple per-token utility into a complex, risk-involved partner in multiple industries, akin to a venture firm.
Similar to how mobile gave rise to the App Store, AI platforms like OpenAI and Perplexity will create their own ecosystems for discovering and using services. The next wave of winning startups will be those built to distribute through these new agent-based channels, while incumbents may be slow to adapt.
OpenAI's Agent Builder could establish a middle market between free, ad-supported consumers and large enterprise API users. This "prosumer" tier would consist of power users willing to pay based on their consumption of advanced, automated workflows, creating a new revenue stream.
In a world where AI makes software cheap or free, the primary value shifts to specialized human expertise. Companies can monetize by using their software as a low-cost distribution channel to sell high-margin, high-ticket services that customers cannot easily replicate, like specialized security analysis.
