Companies mistakenly bundle management with authority, forcing top performers onto a management track to gain influence. Separate them. Define management's role as coordination and context-sharing, allowing senior individual contributors to drive decisions without managing people.

Due to demographic shifts and a post-pandemic re-evaluation of work, employees now hold more power. This requires a fundamental leadership mindset shift: from managing people and processes to enabling their success. High turnover and disengagement are no longer employee problems but leadership failures. A leader's success now depends entirely on the success of their team, meaning 'you work for them'.

The higher you climb in an organization, the more your role becomes about solving problems. Effective leaders reframe these challenges as rewarding opportunities for great solutions. Without this mindset shift, the job becomes unsustainable and draining.

New leaders often fail because they continue to operate with an individual contributor mindset. Success shifts from personal problem-solving ("soloist") to orchestrating the success of others ("conductor"). This requires a fundamental change in self-perception and approach, not just learning new skills.

A key, often overlooked, function of leaders in high-growth groups is to act as a shield against internal company interference. This allows their teams to focus on innovation and execution rather than navigating organizational friction, which is a primary driver of top talent attrition.

Leadership only emerges when the organizational system supports judgment, accountability, and influence. Instead of trying to 'fix' individual leaders, companies should focus on shaping the environmental conditions that allow effective leadership to function.

Leaders are often insulated from the daily operational friction their teams face. This creates an illusion that tasks are simple, leading to impatience and unrealistic demands. This dynamic drives away competent employees who understand the true complexity, creating a vicious cycle.

Before labeling a team as not resilient, leaders should first examine their own expectations. Often, what appears as a lack of resilience is a natural reaction to systemic issues like overwork, underpayment, and inadequate support, making it a leadership problem, not an employee one.

Aspiring leaders often believe a promotion will finally empower them to fix everything. In reality, each level up—from Director to CPO—introduces a more complex set of problems, constraints, and stakeholder dynamics, not fewer. The feeling of being "unchained" is a myth.