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  1. Product Mastery Now for Product Managers, Leaders, and Innovators
  2. 562: What every product leader should know about communication and relationship building – with Uma Subramanian
562: What every product leader should know about communication and relationship building – with Uma Subramanian

562: What every product leader should know about communication and relationship building – with Uma Subramanian

Product Mastery Now for Product Managers, Leaders, and Innovators · Oct 20, 2025

Transition from contributor to leader with the SOAR framework: Strategic Impact, Outstanding Communication, Authority/Brand, & Relationship Mastery.

The Transition to Leadership Is an Identity Shift, Not Just a Role Change

New leaders often fail because they continue to operate with an individual contributor mindset. Success shifts from personal problem-solving ("soloist") to orchestrating the success of others ("conductor"). This requires a fundamental change in self-perception and approach, not just learning new skills.

562: What every product leader should know about communication and relationship building – with Uma Subramanian thumbnail

562: What every product leader should know about communication and relationship building – with Uma Subramanian

Product Mastery Now for Product Managers, Leaders, and Innovators·4 months ago

Actively Manage Your Personal Brand to Close the "Perception Gap"

Everyone has a personal brand, whether intentional or not. The key is to close the gap between how you see yourself and how others perceive you. Proactively define what you want to be known for, then consistently communicate and demonstrate that brand to prevent misunderstandings and career stagnation.

562: What every product leader should know about communication and relationship building – with Uma Subramanian thumbnail

562: What every product leader should know about communication and relationship building – with Uma Subramanian

Product Mastery Now for Product Managers, Leaders, and Innovators·4 months ago

Communicate Your Value Through Business Impact, Not Just Completed Tasks

To make your work visible to leadership, shift your communication from discussing activities to highlighting outcomes. Instead of listing tasks, explain the tangible business result your work generated and how it aligns with broader company goals. This frames your contribution strategically.

562: What every product leader should know about communication and relationship building – with Uma Subramanian thumbnail

562: What every product leader should know about communication and relationship building – with Uma Subramanian

Product Mastery Now for Product Managers, Leaders, and Innovators·4 months ago

Proactive Communication With Other Teams Prevents "Stay in Your Lane" Pushback

When expanding your impact beyond your defined role, you risk stepping on toes. To avoid this, involve relevant teams early, even if you have the skills to solve the problem yourself. This transforms a potential conflict into a collaboration, ensuring alignment and better outcomes.

562: What every product leader should know about communication and relationship building – with Uma Subramanian thumbnail

562: What every product leader should know about communication and relationship building – with Uma Subramanian

Product Mastery Now for Product Managers, Leaders, and Innovators·4 months ago

A Personal Pitch Deck Can Reclaim Career Momentum by Articulating Your Brand to VPs

When overlooked or sidelined, don't just get frustrated. A product manager who lost a key project created a personal pitch deck. She used it in one-on-one meetings with VPs to articulate her brand, story, and impact, ultimately winning back the project and gaining senior leadership buy-in.

562: What every product leader should know about communication and relationship building – with Uma Subramanian thumbnail

562: What every product leader should know about communication and relationship building – with Uma Subramanian

Product Mastery Now for Product Managers, Leaders, and Innovators·4 months ago

Define Your Personal Brand with Timeless "I Am" Statements, Not Role-Specific Skills

Your personal brand should transcend your current job title. Identify recurring themes in your career and articulate them as core "I am" statements (e.g., "I love to build things from the ground up"). These statements should be true for you across different companies and roles, forming an authentic and enduring brand.

562: What every product leader should know about communication and relationship building – with Uma Subramanian thumbnail

562: What every product leader should know about communication and relationship building – with Uma Subramanian

Product Mastery Now for Product Managers, Leaders, and Innovators·4 months ago