To launch its highly technical ski line, Wild Rye acknowledged its inexperience ("we don't know what we don't know"). Instead of learning through costly trial and error, they hired a third-party consultant with decades of experience at larger ski brands to help them find the right factory and fabric partners from the start.
Related Insights
Handoffs from innovation to product development teams are risky. To ensure the original vision and user insights were maintained, Pella had key innovation team members stay with the project in a consulting capacity through the commercialization and marketing phases.
Instead of fearing failure, Ridge institutionalizes it by allocating a $1M annual budget specifically for testing new product expansions. This removes pressure from any single launch, encourages aggressive experimentation, and has led to eight-figure successes alongside predictable flops like watches.
Never start a business without first validating demand by securing commitments from at least three initial clients. This strategy ensures immediate revenue and proves product-market fit from day one, avoiding the common trap of building a service that nobody wants to buy.
To de-risk hiring and upskill your team, use a "consult-to-teach" model. An expert or agency is hired for a short-term contract to execute a task for the first 30 days, then spend the next 30 days training your full-time employee to take over.
When facing a major technical unknown or skill gap, don't just push forward. Give the engineering team a dedicated timebox, like a full sprint, to research, prototype, and recommend a path forward. This empowers the team, improves the solution, and provides clear data for build-vs-buy decisions.
Partners will inevitably find every flaw in your product, go-to-market strategy, and internal processes. Instead of viewing this as a nuisance, intentionally bring them in early to stress-test your systems and gather invaluable feedback before scaling your channel.
After an initial successful one-off project, Pipeline didn't rush to market. They spent a full year testing their new service with a small, select group of customers. This methodical approach ensured they could deliver a repeatable experience regarding quality, cost, and turnaround time, de-risking the public launch.
Unlike most biotechs that start with researchers, CRISPR prioritized hiring manufacturing and process development experts early. This 'backwards' approach was crucial for solving the challenge of scaling cell editing from lab to GMP, which they identified as a primary risk.
For products targeting specialized professionals like pilots, credibility is paramount. The most effective way to ensure product-market fit and user adoption is to hire an actual end-user (like a pilot) onto the product team. They can co-create concepts, validate language, and champion the product to their peers.
To launch their high-ticket rower, Ergatta's founders focused on their core strengths: software and marketing. They consciously decided hardware manufacturing was "off-piste" from their strategy. Instead of hiring a co-founder for this, they used expert advisors, allowing them to stay capital-efficient and focused on creating value through content.
