Unlike engineering where 1+1 must equal 2, great stories create a whole greater than the sum of its parts. This 'third' element is the mysterious, emotional connection that changes a person's point of view in a way logical arguments cannot.

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A TED speaker explained a complex Alzheimer's treatment not by leading with science, but by first sharing a personal story about his father to create an emotional connection. Only then did he use an extended analogy (cells as cities, mitochondria as factories on fire) to make the technical details accessible and memorable.

Powerful stories bypass logic to connect on an emotional level. The goal is to make the audience feel a sense of shared experience, or "me too." According to guest Alexandra Galvitz, this deepens relatability, which is the foundation of trust and connection.

Despite competing with short-form content like TikTok, Ken Burns' long documentaries succeed because they are built on compelling storytelling. This challenges the myth of shrinking attention spans, suggesting instead that audiences demand more engaging content, regardless of its length.

Beyond skill, craft, or technique, the defining quality of impactful art, products, or services is an invisible element: Did the person who made it truly care? This emotional investment creates a frequency that resonates with the audience on a soul level, separating masterful work from merely competent work.

The most effective way to convey complex information, even in data-heavy fields, is through compelling stories. People remember narratives far longer than they remember statistics or formulas. For author Morgan Housel, this became a survival mechanism to differentiate his writing and communicate more effectively.

A compelling narrative isn't just about what you do (external). It requires a personal "why" (emotional) and a steel-manned refutation of the dominant worldview (philosophical). This internal work galvanizes teams and resonates with customers.

When presented with direct facts, our brains use effortful reasoning, which is prone to defensive reactions. Stories transport us, engaging different, more social brain systems. This allows us to analyze a situation objectively, as if observing others, making us more receptive to the underlying message.

Filmmaker Ken Burns actively incorporates new, destabilizing information into his work, even if it makes a scene 'less good.' He believes that in historical storytelling, art must be subservient to the facts, forcing a constant reconciliation with complexity.

Burns doesn't plan his film subjects logically. Instead, he follows intuitive connections from his current project to the next, like seeing a parallel between a Vietnam battle map and the Revolutionary War, which sparked his latest film.

Many brands mistake chronicling the customer journey for storytelling. True storytelling requires a moment of transformation, transcendence, or an 'aha' moment for the customer. It's about creating a feeling of being seen and understood, which builds a deeper emotional connection than simply listing events.

Filmmaker Ken Burns Seeks Stories Where '1+1=3' to Create Emotional Resonance | RiffOn