While AI tools once gave creators an edge, they now risk producing democratized, undifferentiated output. IBM's AI VP, who grew to 200k followers, now uses AI less. The new edge is spending more time on unique human thinking and using AI only for initial ideation, not final writing.

When deploying AI tools, especially in sales, users exhibit no patience for mistakes. While a human making an error receives coaching and a second chance, an AI's single failure can cause users to abandon the tool permanently due to a complete loss of trust.

Using AI to generate content without adding human context simply transfers the intellectual effort to the recipient. This creates rework, confusion, and can damage professional relationships, explaining the low ROI seen in many AI initiatives.

Product leaders must personally engage with AI development. Direct experience reveals unique, non-human failure modes. Unlike a human developer who learns from mistakes, an AI can cheerfully and repeatedly make the same error—a critical insight for managing AI projects and team workflow.

True creative mastery emerges from an unpredictable human process. AI can generate options quickly but bypasses this journey, losing the potential for inexplicable, last-minute genius that defines truly great work. It optimizes for speed at the cost of brilliance.

The true danger of LLMs in the workplace isn't just sloppy output, but the erosion of deep thinking. The arduous process of writing forces structured, first-principles reasoning. By making it easy to generate plausible text from bullet points, LLMs allow users to bypass this critical thinking process, leading to shallower insights.

AI's unpredictability requires more than just better models. Product teams must work with researchers on training data and specific evaluations for sensitive content. Simultaneously, the UI must clearly differentiate between original and AI-generated content to facilitate effective human oversight.

Advanced AI tools like "deep research" models can produce vast amounts of information, like 30-page reports, in minutes. This creates a new productivity paradox: the AI's output capacity far exceeds a human's finite ability to verify sources, apply critical thought, and transform the raw output into authentic, usable insights.

Companies racing to add AI features while ignoring core product principles—like solving a real problem for a defined market—are creating a wave of failed products, dubbed "AI slop" by product coach Teresa Torres.