We scan new podcasts and send you the top 5 insights daily.
Simply displaying your biggest client logos can backfire. Prospects want to see that companies *like them* are successful with your product. If you're targeting SMBs, showcasing only massive enterprise logos can create a disconnect and reduce relatability, hurting conversions.
Don't wait for big-name customers to build credibility on landing pages. Any third-party validation helps build user confidence in their decision. Feature logos of technology partners or even minor industry awards you've won to create a sense of trust and legitimacy.
We are most influenced by people like ourselves. Instead of general popularity claims like '10,000 users,' specify how many customers are in the user's specific state or city. This tailored social proof creates a much stronger connection and is more persuasive.
Telling a story about a massive enterprise client to a small business prospect can backfire. Instead of being impressive, it often makes the prospect feel that your solution is too complex or expensive for them, and that you are simply bragging about your large clients.
Name-dropping famous clients like Walmart or Google can backfire if your prospect has nothing in common with them. Effective social proof requires relevance. Mentioning a company that is similar in size and industry to your prospect builds far more trust and credibility.
Founders often believe their ICP is a theoretical construct for their website and pitch decks. In reality, a company's true ICP is determined by the customers the sales team is actively pursuing and successfully closing, which can reveal a critical disconnect from the intended strategy.
Social proof logos must align with your target audience. If you're selling to SMBs, showcasing huge enterprise logos can be intimidating and make your product seem irrelevant. Visitors want to see companies like themselves. Matching the scale of the logos to your prospect increases relatability and makes the decision feel safer.
Even new newsletters can build social proof. Export your subscriber list to identify readers from well-known companies. Displaying these company logos on your landing page adds instant credibility, even without a large subscriber count or testimonials.
Broad personas like 'small business owners' are ineffective. To create resonant ads, define avatars by industry, location, tool usage, and ad spend to speak directly to their specific pain points.
To be distinctive, don't just copy competitors. Instead of using generic social proof logos like Amazon or Google, Buffer featured hyper-specific success stories from small businesses like "Bob's hot dog van." This relatable and distinct approach stood out from other SaaS sites and significantly increased homepage conversion.
Without customer logos for social proof, pitching features is ineffective. Lead messaging with operational insights gathered from lower-level employees inside the target account. Frame the conversation around improving concrete metrics like costs, risks, and speed, using phrases like, "Here's what your team is telling us..."