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Personality assessments like DiSC are not a hiring oracle but a tool for generating data points. Use the results to identify potential concerns and then discuss those weaknesses directly with the candidate. This approach prompts deeper dialogue and can even lead to self-correction by the candidate.
A common hiring mistake is searching for generic talent. The true skill is assessing a candidate's inherent characteristics to determine if they can thrive in your company's unique culture and pace. The critical question isn't if they're a great employee, but if they can be a great employee *for you*.
To move beyond superficial questions, ask a candidate for their real-time assessment of their own performance. Their answer to what you like and what might be causing you pause reveals their ability to read a room, their self-awareness, and how they react under pressure.
To hire for traits over background, Mark Kosaglo suggests testing for coachability directly. Run a skill-based roleplay (e.g., discovery), provide specific feedback, and then run the exact same roleplay again. The key is to see if the candidate can actually implement the coaching, not just if they are open to receiving it.
In a rapidly changing environment, adaptability ('malleability') is key. To get past rehearsed answers about work projects, ask candidates to describe personal changes they've made in their own lives. This reveals their genuine capacity for self-reflection and adaptation.
To accurately assess an unteachable trait like coachability, you can't just ask about it. You must create a situation that requires it. For coachability, run a brief role-play, provide direct feedback, and ask them to do it again, observing their verbal and non-verbal reactions to the coaching itself.
HubSpot's hiring success improved when they stopped hiring candidates with the fewest weaknesses (e.g., consistent 3/4 scores) and instead chose 'spiky' individuals. These candidates elicit strong positive reactions from some interviewers and weaker reactions from others, indicating exceptional strengths alongside known weaknesses.
Standard reference calls are predictably positive. To get the truth, ask the reference, "What job do we need to hire next to help this person be successful?" The description of the required role will almost always be a perfect antonym of the candidate's skills, revealing their weaknesses.
To understand a candidate's perspective and definition of excellence, ask what criteria they would use to hire someone for the same position. This meta-question reveals their priorities, uncovers nuanced aspects of the role you may have missed, and improves your own hiring criteria.
When interviewing, ask candidates: 'In six months, what would be a nightmare situation for you here?' Their answer reveals their work-style preferences and anxieties, highlighting potential mismatches with your company's reality and helping you hire for retention.
Rather than using personality assessments to accept or reject candidates, the firm uses the results to craft more insightful interview questions. This helps them probe for specific traits and understand role fit without making the test a pass/fail gate, acknowledging there is no single 'good' personality.