The founder CEO is a business's purest energy source. Each subsequent management layer risks an order-of-magnitude drop-off in that intensity. A leader's job is not to shield their team from this pressure ('be a shit umbrella'), but to mirror and preserve it to fight against organizational entropy.
Top founders don't simply "tough it out" or present a stoic front. They actively manage the immense stress of their role through practices like therapy and setting boundaries. Suppressing emotions leads to burnout, whereas processing them leads to resilience and better decision-making for the entire team.
Amplitude's CEO describes the painful transition from founder (running to the hardest problem) to large-company executive. The latter role requires embracing hierarchy, saying "no" to most things, and managing through leverage rather than direct contribution—a skill set many founders resist and fail to learn.
While founder-led accountability is crucial, it's often misinterpreted. Leaders adopt a caricature of decisiveness, like mimicking Steve Jobs' harshness, which leads to micromanagement and alienates talented individual contributors who are key to scaling.
The transition to managing managers requires a fundamental identity shift from individual contributor to enabler. A leader's value is no longer in their personal output. They must ask, "Is it more important that I do the work, or that the work gets done?" This question forces a necessary focus on delegation, empowerment, and system-building.
In an era of accelerating change, a manager's role is to be like a willow tree. They must provide a sturdy, stable vision for the team while remaining highly flexible in how they adapt to storms and changing conditions. This combination builds team resilience.
The sign of a high-performing, intensely driven CEO is when they create enough productive tension that their board members occasionally worry if the team is being pushed too hard. This "occasional gear grind" indicates the company's engine is running at maximum capacity, which is necessary for breakout success.
A key, often overlooked, function of leaders in high-growth groups is to act as a shield against internal company interference. This allows their teams to focus on innovation and execution rather than navigating organizational friction, which is a primary driver of top talent attrition.
As companies scale, the "delivery" mindset (efficiency, spreadsheets) naturally pushes out the "discovery" mindset (creativity, poetry). A CEO's crucial role is to act as "discoverer-in-chief," protecting the innovation function from being suffocated by operational demands, which prevents the company from becoming obsolete.
Merely protecting a team from external requests is an insufficient leadership tactic. True protection comes from creating and evangelizing a unifying strategy that aligns the entire organization, which naturally prevents distractions and conflicting priorities.
Borrowing a quote from Shopify's CEO, Mike Cannon-Brookes emphasizes that a founder's key responsibility is to counteract the natural decline in ambition that occurs as a company grows. They must constantly push the organization to remain bold and hungry.