Treating AI coding tools like an asynchronous junior engineer, rather than a synchronous pair programmer, sets correct expectations. This allows users to delegate tasks, go to meetings, and check in later, enabling true multi-threading of work without the need to babysit the tool.

Effective prompt engineering for AI agents isn't an unstructured art. A robust prompt clearly defines the agent's persona ('Role'), gives specific, bracketed commands for external inputs ('Instructions'), and sets boundaries on behavior ('Guardrails'). This structure signals advanced AI literacy to interviewers and collaborators.

To build truly effective agents, adopt a "founder's level of service" mindset. This involves an intensive discovery process to become a temporary expert in the client's business, culture, and brand voice. This deep, meticulous care ensures the final AI system is perfectly aligned with the client's intentions.

Treat advanced AI systems not as software with binary outcomes, but as a new employee with a unique persona. They can offer diverse, non-obvious insights and a different "chain of thought," sometimes finding issues even human experts miss and providing complementary perspectives.

To effectively leverage AI, treat it as a new team member. Take its suggestions seriously and give it the best opportunity to contribute. However, just like with a human colleague, you must apply a critical filter, question its output, and ultimately remain accountable for the final result.

Pega's CTO warns leaders not to confuse managing AI with managing people. AI is software that is configured, coded, and tested. People require inspiration, development, and leadership. Treating AI like a human team member is a fundamental error that leads to poor management of both technology and people.

The most effective AI user experiences are skeuomorphic, emulating real-world human interactions. Design an AI onboarding process like you would hire a personal assistant: start with small tasks, verify their work to build trust, and then grant more autonomy and context over time.

The skills of setting clear goals, understanding resource (model) strengths, and defining processes are the same for managing people and AI agents. Being a great manager makes you a great AI user, as both require clarifying outcomes and marshalling resources to achieve them.

Borrowing from classic management theory, the most effective way to use AI agents is to fix problems at the earliest 'lowest value stage'. This means rigorously reviewing the agent's proposed plan *before* it writes any code, preventing costly rework later on.