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Stakeholders respond to the language of business impact. Instead of pitching an initiative to "improve the onboarding experience," frame it as a way to "grow our business customers in this sector." This small change in communication connects your work directly to the goals stakeholders care about.

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To truly resonate with an economic buyer, align your solution to the specific KPIs they are personally accountable for. These metrics often differ from those of your champion or general corporate objectives like revenue and cost savings, requiring tailored messaging.

Instead of pitching the abstract value of 'delight,' connect it to concrete business objectives. By asking a founder, 'Are users proud enough to recommend our product?' the focus shifted from a vague concept to a clear driver of word-of-mouth growth, making it easier to get buy-in.

Instead of pitching a new idea in a vacuum, connect it directly to a leader's existing priorities, such as market disruption or a specific annual goal. This reframes your idea as a way to achieve their vision, increasing the likelihood of approval.

To get buy-in from skeptical, business-focused stakeholders, avoid jargon about user needs. Instead, frame discovery as a method to protect the company's investment in the product team, ensuring you don't build things nobody uses and burn money. This aligns product work with financial prudence.

Instead of 'selling' product management methodologies, influence other leaders by understanding their incentives and goals. Frame product initiatives in terms of how they help other departments succeed. This requires product leaders to be deeply commercial, not just feature-focused.

The term "product strategy" can create silos, suggesting it's separate from the business's main goals. Instead, frame it as the "product plan" for executing a unified business strategy. This reinforces a "one team" mentality across all departments.

Structure your final presentation by calling out specific problems you learned from individual contributors by name. Then, immediately pivot to show how solving their problem directly contributes to the high-level business objective owned by the executive decision-maker. This makes every stakeholder feel heard and demonstrates their strategic value.

Product managers often fail to get ideas funded because they speak about user needs and features, while executives focus on business growth and strategic bets. To succeed, PMs must translate user value into financial impact and business outcomes, effectively speaking the language of leadership.

Creating products customers love is only half the battle. Product leaders must also demonstrate and clearly communicate the product's business impact. This ability to speak to financial outcomes is crucial for getting project approval and necessary budget.

Effective marketers speak the language of the C-suite. Instead of focusing only on customer empathy and brand resonance, they must translate those goals into concrete business metrics like a higher sales baseline or lower customer acquisition costs to gain internal alignment and budget.

Frame Product Pitches Around Business Impact, Not Just "Better Customer Experience" | RiffOn