Stakeholders respond to the language of business impact. Instead of pitching an initiative to "improve the onboarding experience," frame it as a way to "grow our business customers in this sector." This small change in communication connects your work directly to the goals stakeholders care about.
Effective leadership involves more than setting a high-level goal. Leaders must also share the strategic hypotheses, or "bets," on *how* the company will achieve that goal. This missing middle layer is crucial for guiding teams and ensuring their proposals are strategically relevant.
Don't just broadcast information to stakeholders. Use presentation time for discovery. Ask direct questions like "Is this relevant?" and observe body language to learn what truly matters to them. Each meeting is a chance to refine your understanding of their priorities for the next interaction.
Misalignment often isn't the product team's fault. It stems from organizations intentionally withholding business context, goals, and financial realities. This "shielding" prevents PMs from connecting their work to the company's actual strategic objectives and mode of operation.
While being data-driven is good, seeking a precise mathematical ROI for every initiative is often a fallacy. Many outcomes result from numerous touchpoints (marketing, product, etc.). Obsessing over perfect attribution is unproductive and leads to inter-departmental conflict.
People have limited cognitive bandwidth. When pitching a new feature or strategy, presenting more than three benefits is counterproductive, as stakeholders won't remember any of them. It is more effective to isolate the two or three most compelling arguments and hammer them home.
To fight misalignment, use a "metrics one-pager." This exercise visually connects the highest-level business goal (e.g., revenue growth) to the key product metrics that drive it, and then down to specific team initiatives. It creates a clear, hierarchical map that justifies all product work.
Product managers don't need to be financial experts. True business acumen stems from a simple curiosity about how the company generates revenue. Asking leadership direct questions about business priorities provides more roadmap clarity than analyzing a P&L statement.
