To truly resonate with an economic buyer, align your solution to the specific KPIs they are personally accountable for. These metrics often differ from those of your champion or general corporate objectives like revenue and cost savings, requiring tailored messaging.
Before committing resources to a proof-of-concept (POC), build a preliminary ROI case. If the potential return isn't substantial enough for the customer to reallocate budget or personnel, the deal is unlikely to close. This step prevents wasting both your and your customer's time on unwinnable evaluations.
Act as a strategic partner, not a vendor, by analyzing a prospect's annual reports, 10Ks, and shareholder letters. Use this research to inform them about strategic risks or business issues they haven't considered, immediately differentiating you from competitors who just ask basic discovery questions.
To capture an executive's attention, connect operational-level problems to their strategic business impact. A slow development cycle isn't just a process issue; explain how it directly causes delayed time-to-market, higher costs, and lost market share to competitors, which are the metrics an economic buyer truly cares about.