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Flora Guo initiated contact with Vercel's CEO not to ask for a job, but simply to thank him for a tool she enjoyed. This small, proactive gesture of gratitude made a memorable impression that paid off when he later saw her work and reached out with an internship offer.
Instead of just sending a resume, prove your value upfront by delivering something tangible and useful. This could be a report on a website bug, an analysis of API documentation, or a suggested performance improvement. This 'helping' act immediately shifts the dynamic from applicant to proactive contributor.
Many companies neglect simple acts of gratitude. However, personal, unexpected, and heartfelt 'thank you' gestures are one of the most effective and underutilized marketing tools for building loyalty and generating referrals.
When you express gratitude, it often comes back to you, providing a sense of being seen and appreciated. This feedback loop, even from a small number of people, can be a powerful and sustainable motivator to continue your work, especially in isolating roles like content creation.
Twice in her career, including for her role at Descript that led to her becoming CEO, Laura Burkhouser landed a job by simply finding a product she fell in love with as a user and cold-emailing to ask for a job. Instead of optimizing for title or money, she optimized for learning and passion, which ultimately led to greater success.
A study found sending customers a handwritten thank you note increased their future spending by an average of $52, leveraging the principle of reciprocity. This was significantly more effective than a generic printed note ($29 increase), demonstrating the high ROI of personalized, effortful gestures in customer retention.
The most effective way to receive valuable introductions is to become a valuable introducer yourself. By connecting people without expecting a direct "tit for tat" return, you build social capital and activate a cycle of reciprocity that brings opportunities back to you organically.
The producer's job didn't come from a formal application but a direct message from a former senior colleague from her student magazine. The colleague saw an alumni update post on Instagram and reached out, highlighting the power of maintaining weak ties from early career experiences.
People determine your character by observing your interactions with those who seemingly can't advance your career, like service staff. Acknowledging and thanking a podcast producer or an AV technician is an 'absurdly' small act that provides a powerful, memorable shortcut for others to understand your entire character.
To get hired at a coveted company like Bending Spoons, don't just be polite and professional. Go the extra mile with a surprising or creative gesture, like bringing a bottle of liquor to an interview. This makes a memorable impression and shows personality beyond a polished CV.
At year-end, write and mail thank-you letters to people who impacted you. In an era of overflowing inboxes, physical mail has a near 100% open rate. It's a powerful and memorable way to cut through the noise and plant seeds for future relationships.