A single decision-making style is a liability. Yale's Dean Kerwin Charles advises making operational decisions immediately while taking a slower, more contemplative approach to major strategic issues. This adaptability is key to effective leadership.

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The best leaders act on incomplete information, understanding that 100% certainty is a myth that only exists in hindsight. The inability to decide amid ambiguity—choosing inaction—is a greater failure than making the wrong call.

Effective long-term leadership isn't static; it's an 'accordion' that flexes between deep involvement and granting autonomy. This adaptive approach is key for different company seasons, knowing when to lean into details and when to empower the team to make 'foot fault' mistakes and learn.

Effective leadership isn't about one fixed style. It’s about accurately reading a situation and adapting your approach—whether to be directive, empathetic, or demanding. Great leaders know that leading senior executives requires a different approach than managing new graduates.

Decisions aren't equal. Most are reversible "two-way doors." A few, like selling a company, are permanent "one-way doors." Leaders must recognize the difference and apply a more rigorous, contemplative process to irreversible choices, as they have lasting consequences.

Teams often fail not because their ideas are wrong, but because they execute the right things in the wrong order. Effective leadership is about correctly sequencing decisions and phases—for example, ensuring clarity comes before speed, and speed comes before scaling. Getting the order right makes execution dramatically easier.

In extreme uncertainty like a fire or nuclear incident, waiting for perfect information is impossible. Effective leaders take small, iterative actions to gather data and update their strategy in real-time. This approach of 'acting your way into knowing' is more effective than trying to know everything before acting.

A founder's retrospective analysis often reveals that delayed decisions were the correct ones, and the only regret is not acting sooner. Recognizing this pattern—that you rarely regret moving too fast—can serve as a powerful heuristic to trust your gut and accelerate decision-making, as inaction is often the biggest risk.

Aim to make decisions when you have between 40% and 70% of the necessary information. Striving for more than 70% leads to slow, inefficient decision-making, allowing competitors to get ahead. The key is making timely, good-enough decisions, not perfect ones.

In a fast-moving world, the best leaders don't just react faster. They create the perception of more time by "settling the ball"—using anticipatory and situational awareness to pause, think strategically, and ensure actions are aligned with goals, rather than just being busy.

Categorize decisions by reversibility. 'Hats' are easily reversible (move fast). 'Haircuts' are semi-permanent (live with them for a bit). 'Tattoos' are irreversible (think carefully). Most business decisions are hats or haircuts, but we treat them like tattoos, wasting time.