Brené Brown distinguishes two types of empathy. Cognitive empathy (understanding and validating feelings) is a core leadership skill. Affective empathy (taking on others' emotions) is counterproductive and leads to burnout. Leaders must practice the former and avoid the latter.
Brené Brown notes a decline in systems thinking among leaders. This skill, which involves understanding interconnected parts and maintaining permeable boundaries for feedback, is essential. Without it, organizations become dangerously self-referencing and fail to adapt, as seen in many failed AI investments.
Leaders often believe fear is the enemy of courage. Brené Brown argues it's actually the "armor" we unconsciously use to self-protect—like perfectionism or becoming overly decisive—that hinders bravery. Recognizing your personal armor is the first step to disarming it.
The ability to accurately name a wide range of emotions—beyond just "happy, sad, or mad"—is a critical leadership skill. This "emotional granularity" allows leaders and their teams to process setbacks more effectively and build resilience, as you cannot tame an emotion you cannot name.
In a fast-moving world, the best leaders don't just react faster. They create the perception of more time by "settling the ball"—using anticipatory and situational awareness to pause, think strategically, and ensure actions are aligned with goals, rather than just being busy.
Brené Brown's research shows courage can be learned, measured, and observed rather than being an innate quality. It comprises four skills, starting with clarifying and operationalizing your values. This makes leadership development more tangible and less about inherent personality traits.