Before scaling paid acquisition, invest in a robust brand system. A well-defined brand DNA (art direction, voice, tone) is not a vanity project; it's the necessary infrastructure to efficiently generate the thousands of cohesive creative assets required to test and scale performance marketing campaigns successfully.

To avoid an inconsistent, 'all over the place' approach, companies must establish a common brand-building philosophy or framework. This shared point of view, like Molson Coors's MUSCLE framework, ensures organizational alignment and helps build a cohesive marketing culture.

Before defining segments or campaigns, leadership must align on a "North Star": the desired market position, revenue goals, and any reputational gaps. This high-level agreement prevents downstream misalignment and ensures all functions are working toward the same concrete business outcomes.

Creating a genuine brand voice requires deep immersion, not just a brief. By spending months interacting with dozens of employees across all departments, a consultant can uncover the shared language and core truths that form an authentic, resonant voice.

Instead of debating whether Product Management or Product Marketing "owns" positioning, teams should treat it as a critical point of shared alignment. It's a collaborative space where the entire team agrees on the product's value and market strategy.

Branding isn't just for customers. Setting clear expectations for core values, dress code, and customer interaction gives employees confidence. They know exactly how to represent the company and perform their roles, leading to higher, more consistent standards across the team.

The first step in aligning brand and ABX is not tactical planning but narrative alignment. Bring sales, marketing, and brand leaders together and ask: 'If a buying group engages with us, will they hear one story or three?' Only when the answer is 'one story' are you ready to integrate efforts.

True conflict with your company's brand stems from actions that oppose its fundamental core values, not just its marketing messages. By understanding and embodying the company's deeper principles, you ensure your personal brand is supportive and aligned, creating a more authentic professional identity.

Marketers can feel frustrated by the constant need to educate the company on their work. However, effective leaders reframe this perspective, understanding that internal communication and building trust are not distractions from the 'real work'. Instead, they are a core, essential part of the leadership role itself.