The best leaders act on incomplete information, understanding that 100% certainty is a myth that only exists in hindsight. The inability to decide amid ambiguity—choosing inaction—is a greater failure than making the wrong call.

Claiming to have too many ideas is not an intellectual problem but an emotional one. It is a common excuse to avoid taking action, rooted in a deep-seated fear of failure and social judgment. The solution isn't better analysis, but simply taking action—flipping a coin or throwing a dart—to overcome the emotional barrier.

When you take a professional risk, the result is binary: either you succeed, or you fail. While failure might sting, it provides a definitive answer, freeing you from the mental anguish of wondering 'what if.' Both outcomes are superior to the paralysis and prolonged uncertainty of inaction.

Distinguish between everyday impulses (often unreliable) and true intuition, which becomes a powerful survival guide during genuine crises. Our hardwired survival mechanisms provide clarity when stakes are highest, a state difficult to replicate in non-crisis situations.

Bravery isn't a permanent trait but a momentary act. Frame intimidating actions, like approaching a key prospect or asking a tough question, as something you only need to endure for a few seconds. This psychological trick makes it easier to overcome the initial fear and take the necessary leap.

Agency leaders often delay decisions for fear of being wrong, creating significant opportunity costs and mental distraction. This paralysis is more damaging than the risk of an incorrect choice. Any decision is better than indecision because it provides momentum and learning, a lesson especially critical for small or solo-led agencies.

In extreme uncertainty like a fire or nuclear incident, waiting for perfect information is impossible. Effective leaders take small, iterative actions to gather data and update their strategy in real-time. This approach of 'acting your way into knowing' is more effective than trying to know everything before acting.

When facing an existential business threat, the most effective response is to suppress emotional panic and adopt a calm, methodical mindset, like a pilot running through an emergency checklist. This allows for clear, logical decision-making when stakes are highest and prevents paralysis from fear.

A founder's retrospective analysis often reveals that delayed decisions were the correct ones, and the only regret is not acting sooner. Recognizing this pattern—that you rarely regret moving too fast—can serve as a powerful heuristic to trust your gut and accelerate decision-making, as inaction is often the biggest risk.