Never accept 'we don't have the budget' at face value. CFOs often maintain discreet, unallocated funds for strategic opportunities. A powerful, data-backed business case can persuade the CFO to tap into these hidden reserves, even when department heads are unaware of them.
When lobbying for a new tool like telemetry, don't just ask for the tool. Frame its absence as a direct blocker to your core responsibilities. By stating, "I can't make decisions without this data," you tie the budget request to clear business outcomes and personal accountability.
Before committing resources to a proof-of-concept (POC), build a preliminary ROI case. If the potential return isn't substantial enough for the customer to reallocate budget or personnel, the deal is unlikely to close. This step prevents wasting both your and your customer's time on unwinnable evaluations.
To avoid constant battles over unproven ideas, proactively allocate 5-10% of the marketing budget to a line item officially called "Marketing Experiments." Frame it to the CFO as a necessary fund for exploring new channels before current ones tap out and for seizing unforeseen opportunities.
To encourage adoption of tech benefiting multiple business units, Oshkosh's CVC arm uses a central budget to fund initial proofs of concept. This removes the "who pays?" friction, as no single department has to bear the initial cost for a company-wide benefit, with the successful unit paying later.
CFOs respond to numbers, not just pain points. Instead of focusing only on your solution's ROI, first translate the prospect's problem into a clear, granular dollar amount. Show them exactly how much money their current challenge is costing them annually.
To secure budget for conference attendance, frame it as a critical component of a larger, pre-approved strategic initiative. By anchoring the trip to a specific project, like evaluating conversation intelligence tools, the cost becomes a tangible research expense for de-risking a major investment, rather than a vague professional development trip.
Creating products customers love is only half the battle. Product leaders must also demonstrate and clearly communicate the product's business impact. This ability to speak to financial outcomes is crucial for getting project approval and necessary budget.
Position marketing as the engine for future quarters' growth, while sales focuses on closing current-quarter deals. This reframes marketing's long-term investments (like brand building) as essential for sustainable revenue, justifying budgets that don't show immediate, direct ROI to a CFO.
In today's uncertain economy, the CFO is the 'shadow person' in every deal, even when not physically present. Salespeople must always sell to their conservative, fact-based mindset, addressing unstated financial concerns regardless of who is in the room.
When leadership demands ROI proof before an AI pilot has run, create a simple but compelling business case. Benchmark the exact time and money spent on a current workflow, then present a projected model of the savings after integrating specific AI tools. This tangible forecast makes it easier to secure approval.