To reconcile the need for speed with the necessity of a thorough process, Chipotle's CBO uses legendary coach John Wooden's mantra: 'Be quick, but don't hurry.' This philosophy allows the team to maintain a sense of urgency without rushing, which leads to skipping steps and making critical errors. It's about efficient speed, not haste.

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CEO Dylan Field combats organizational slowness by interrogating project timelines. He seeks to understand the underlying assumptions and separate actual work from "well-intentionally added" padding. This forces teams to reason from first principles and justify the true time required, preventing unnecessary delays.

The founders resolve the tension between speed and quality by being "obsessive." They move fast by iterating constantly, but also relentlessly go back and refine existing work. Speed is about the pace of iteration and a commitment to delight, not about shipping once and moving on.

To instill a bias for action, Chipotle CBO Chris Brandt tells his team the only two days you can't get anything done are 'yesterday or tomorrow.' This powerful framing device reframes procrastination, making 'today' the only logical option for execution and driving a culture of immediate action.

Forget “loving the process.” The process is a non-negotiable requirement for achieving goals. Treating it as a task that must be done, rather than an activity you must feel passionate about, removes debilitating emotion and ensures consistent, high-quality execution.

Counterintuitively, implementing formal processes like documented decision-making (e.g., a RAPID framework) early on increases a startup's velocity. It creates a clear, universally understood system for making decisions, preventing delays caused by ambiguity or passive-aggressive managers.

The conventional wisdom that you must sacrifice one of quality, price, or speed is flawed. High-performance teams reject this trade-off, understanding that improving quality is the primary lever. Higher quality reduces rework and defects, which naturally leads to lower long-term costs and faster delivery, creating a virtuous cycle.

Instead of over-analyzing and philosophizing about process improvements, simply force the team to increase its cadence and ship faster. This discomfort forces quicker, more natural problem-solving, causing many underlying inefficiencies to self-correct without needing a formal change initiative.

To manage three distinct businesses, Haney relies on two core principles. First, an ability to constantly prioritize the single most important task across all domains. Second, a focus on pace and urgency, operating under the mantra that "compression of time equals value."

In a fast-moving world, the best leaders don't just react faster. They create the perception of more time by "settling the ball"—using anticipatory and situational awareness to pause, think strategically, and ensure actions are aligned with goals, rather than just being busy.

Balance a multi-decade company vision with an intense, minute-by-minute focus on daily execution. This dual cadence keeps the long-term goal in sight while ensuring relentless forward progress, creating a culture of both ambition and urgency.