Canva avoids a delegated M&A team. The COO personally sponsors acquisitions, focusing on the acquired founder's motivations and cultural fit—often assessed over a drink. This deeply personal approach ensures the founder's vision aligns with Canva's distribution power, leading to successful integrations and high founder retention.

The difficulty of enterprise procurement is a feature, not a bug. A champion will only expend the immense internal effort to push a deal through if your solution directly unblocks a critical, unavoidable project on their to-do list. Your vision alone is not enough to motivate them.

Amplitude's CEO acquired multiple founder-led companies as a deliberate strategy to counteract the inherent slowness of a large SaaS business. This injects a startup's pace and an AI-native mindset directly into the organization to accelerate its AI transformation.

The traditional sales discovery question "How do they buy?" focused on the procurement process and economic buyers. In a Product-Led Growth (PLG) motion, the crucial question is about the *usage journey*. Sales must analyze user behavior signals within the product—like downloads or manual views—to understand when and how to engage effectively.

Instead of a traditional executive search, Miro took an unconventional route to fill its C-suite: it acquired competitor InVision and appointed its CEO, Jeff Chow, as Miro's Chief Product and Technology Officer. This move secured proven leadership and an experienced team in a single strategic transaction.

Securing executive buy-in is its own sales stage, distinct from champion agreement. Don't just repeat the demo for the boss. Use executive-level tactics like reference calls with their peers, exec-to-exec meetings to build relationships, or roadmap presentations to sell the long-term vision and partnership.

Corporate Development facilitates M&A but should not be the "sponsor." The true sponsor is the internal leader from product or engineering who will own the acquisition's success post-close. This distinction ensures clear accountability and prevents deals that lack a dedicated internal champion.

Instead of backing away when a customer is undergoing an M&A, lean into it. Frame your product or service as a tool to boost performance and profit, making them a more valuable entity during the transition. While competitors retreat from the perceived disruption, you can become an essential partner, leaving the path wide open.

The acquisition of Clapp wasn't driven by market analysis but by the Lemlist team becoming passionate users first. The CEO fell in love with the product, leading to company-wide adoption. This bottom-up conviction in the product's quality was the starting point for the M&A conversation.