Canva avoids a delegated M&A team. The COO personally sponsors acquisitions, focusing on the acquired founder's motivations and cultural fit—often assessed over a drink. This deeply personal approach ensures the founder's vision aligns with Canva's distribution power, leading to successful integrations and high founder retention.

Counter to the adage that "startups shouldn't buy startups," Cursor successfully uses M&A as a core recruiting strategy. They acquire small, talented teams working on complementary problems, viewing acquisitions as a way to onboard the best people who happen to already be working on their own companies.

Palo Alto Networks' M&A playbook defies convention. Instead of integrating an acquisition under existing managers, they often replace their own internal team with the acquired leaders. The logic is that the acquired team won in the market with fewer resources, making them better equipped to lead that strategy forward.

Founders whose startups were acquired by large enterprises can become your most powerful internal champions. They understand the startup mentality, know how to navigate internal politics and procurement, and are often motivated to bring in better technology. Actively seek them out.

The CPO's responsibilities have expanded from product roadmaps to key business decisions like go-to-market strategy, partnerships, and defining the company's core focus. This strategic voice is becoming central to the C-suite, sometimes even before a CTO or CMO is hired.

The acquisition of Clapp wasn't driven by market analysis but by the Lemlist team becoming passionate users first. The CEO fell in love with the product, leading to company-wide adoption. This bottom-up conviction in the product's quality was the starting point for the M&A conversation.

In a fast-moving field like cybersecurity, it's impossible to build everything in-house. By treating M&A as an extension of the R&D department, a large company can leverage the venture-backed ecosystem to acquire innovative teams and products that are already validated.

The Clapp acquisition began when Lemlist's CEO sent a random cold email to the founder. Despite competing against larger companies who bid more, Lemlist won the deal by focusing on product synergies and team fit, proving that a strong relationship and shared vision can be more valuable than the highest offer.

In high-growth phases, M&A should accelerate product development, not find new growth engines. Start with small team/IP acquisitions to build the internal capacity for integration. This de-risks larger, more strategic deals later as the company matures and its organic growth slows.