For seasonal offers like a gardening course, create a marketing "runway" that begins when customers are in their planning phase. This allows you to build an audience and nurture leads with relevant freebies (e.g., a garden planning guide) before the peak season's real urgency kicks in.

Many companies neglect simple acts of gratitude. However, personal, unexpected, and heartfelt 'thank you' gestures are one of the most effective and underutilized marketing tools for building loyalty and generating referrals.

Instead of generic gifts, thank customers with gift cards to other local businesses like coffee shops or power washers. This supports the local economy and can create a powerful, reciprocal referral network with those businesses.

Move beyond generic discounts by framing offers around the customer's immediate, often unspoken, intent. For example, a "last minute hero finder" speaks directly to the urgency of holiday shopping, while a "donation impact calculator" targets the specific motivations of year-end charitable giving, making the offer more compelling.

Lowe's used survey data showing 57% of kids find presents early to create a clever holiday campaign. They offered loyalty members large, boringly-labeled decoy boxes for free, allowing parents to hide exciting gifts inside. This tactic solves a real customer problem and creates a memorable brand interaction.

A successful lead magnet requires a dual approach. Use an emotional hook in your marketing to capture attention and secure the opt-in. Then, deliver a quick, tangible result within the freebie itself. This strategy gets the click while simultaneously building the trust needed for retention.

Use ringless voicemails or direct calls to thank customers or wish them well during holidays without any attempt to upsell. This unexpected, purely appreciative contact builds significant goodwill and differentiates your brand.

Instead of treating client relationships as transactional, create an exclusive 'Velvet Rope' experience. Unexpected, personalized gestures make clients feel curated, not commoditized. This 'surprise and delight' approach generates organic buzz and makes referrals do the heavy lifting for your marketing.

A physical, handwritten note cuts through digital noise and is perceived as more meaningful because the brain registers the effort involved. These notes often become keepsakes that serve as long-term reminders of appreciation, far outlasting a fleeting text or email.