To overcome employee resistance to learning AI, position it as a personal career investment. Ask them to consider what skills will be required in job interviews in two or three years. This shifts motivation from a top-down mandate to a valuable opportunity for personal and professional growth.

Business leaders often assume their teams are independently adopting AI. In reality, employees are hesitant to admit they don't know how to use it effectively and are waiting for formal training and a clear strategy. The responsibility falls on leadership to initiate AI education.

The rise of AI doesn't change your team's fundamental goals. Leaders should demystify AI by positioning it as just another powerful tool, similar to past technological shifts. The core work remains the same; AI just helps you do it better and faster.

AI is a 'hands-on revolution,' not a technological shift like the cloud that can be delegated to an IT department. To lead effectively, executives (including non-technical ones) must personally use AI tools. This direct experience is essential for understanding AI's potential and guiding teams through transformation.

If your company lacks access to modern AI tools, don't see it as a blocker; view it as a leadership opportunity. Create a concise 'one-sheeter' outlining specific use cases, estimated hours saved, and productivity gains. Presenting a clear business case can turn hesitant leadership into champions for modernization.

To ensure AI adoption is a core competency, formally integrate it into your team's operating system. Webflow is redoing its career ladder to make AI fluency a requirement for advancement, expecting team members not just to use tools but to lead, own, and push the boundaries of AI in their work.

To win over skeptical team members, high-level mandates are ineffective. Instead, demonstrate AI's value by building a tool that solves a personal, tedious part of their job, such as automating a weekly report they despise. This tangible, personal benefit is the fastest path to adoption.

To achieve employee buy-in for AI, position it as a tool that eliminates mundane tasks no one would put on a resume, like processing Salesforce cases. This frames AI as a career accelerator that frees up time for strategic, high-impact work, rather than as a job replacement.

To transform a product organization, first provide universal access to AI tools. Second, support teams with training and 'builder days' led by internal champions. Finally, embed AI proficiency into career ladders to create lasting incentives and institutionalize the change.