The most significant risk of AI is abdicating human judgment and becoming a mediocre content generator. Instead, view AI as a collaborative partner. Your role as the leader is to define the prompt, provide context, challenge biases, and apply discernment to the output, solidifying your own strategic value.
Instead of asking AI for answers, command it to ask you questions. Use the "Context, Role, Interview, Task" (CRIT) framework to turn AI into a thought partner. The "Interview" step, where AI probes for deeper context, is the key to generating non-obvious, high-value strategies.
Successful AI integration is a leadership priority, not a tech project. Leaders must "walk the talk" by personally using AI as a thought partner for their highest-value work, like reviewing financial statements or defining strategy. This hands-on approach is necessary to cast the vision and lead the cultural change required.
Address employee fear by defining a job as "skills applied times processes followed." Communicate that while AI will change which skills and processes are valuable, the core human ability to learn and adapt remains essential. This shifts the focus from replacement to liberation from low-value tasks, fostering a growth mindset.
Contrary to the impulse to automate busywork, leaders should focus their initial AI efforts on their most critical strategic challenges. Parkinson's Law dictates that low-value tasks will always expand to fill available time. Go straight to the highest-leverage applications to see immediate, significant results.
Leaders are often trapped "inside the box" of their own assumptions when making critical decisions. By providing AI with context and assigning it an expert role (e.g., "world-class chief product officer"), you can prompt it to ask probing questions that reveal your biases and lead to more objective, defensible outcomes.
