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  2. How to lead when you don't have authority - Sean Flaherty (ITX Corp)
How to lead when you don't have authority - Sean Flaherty (ITX Corp)

How to lead when you don't have authority - Sean Flaherty (ITX Corp)

The Product Experience · Jan 14, 2026

Lead without authority by mastering human motivation. Sean Flaherty unpacks Self-Determination Theory's code: autonomy, competence, and relatedness.

Make Accountability Tangible By Mapping It to a Spectrum of Observable Behaviors

Abstract concepts like accountability are hard to manage. Make it concrete by using a model of behaviors, from negative (blaming, complaining) to positive (owning, solutioning). This gives people a clear framework for choosing self-accountability.

How to lead when you don't have authority - Sean Flaherty (ITX Corp) thumbnail

How to lead when you don't have authority - Sean Flaherty (ITX Corp)

The Product Experience·a month ago

Product Teams Must Be Learning Machines to Adapt and Survive Market Evolution

The market is a constantly changing environment. Like species in nature, teams that survive are not the strongest, but the most adaptable. Adaptability is built through continuous learning, making it a leader's core responsibility to foster this capability.

How to lead when you don't have authority - Sean Flaherty (ITX Corp) thumbnail

How to lead when you don't have authority - Sean Flaherty (ITX Corp)

The Product Experience·a month ago

Motivation Follows Competence, It Doesn't Precede It

We often think motivation is required to learn a new skill. The reality is the reverse: taking action and achieving a small degree of competence is what sparks the motivation to learn more. Leaders must facilitate action, not just inspire.

How to lead when you don't have authority - Sean Flaherty (ITX Corp) thumbnail

How to lead when you don't have authority - Sean Flaherty (ITX Corp)

The Product Experience·a month ago

Effective Autonomy Requires Balancing Freedom with Structure to Avoid Chaos or Apathy

Giving teams total freedom can be terrifying and counterproductive. Leaders must provide enough structure ('guardrails') to prevent chaos, but not so much that it kills creativity. This balance is the key to fostering productive autonomy.

How to lead when you don't have authority - Sean Flaherty (ITX Corp) thumbnail

How to lead when you don't have authority - Sean Flaherty (ITX Corp)

The Product Experience·a month ago

Stop 'Holding People Accountable' and Instead Create Conditions for Self-Accountability

Traditional accountability is often a fear-based tactic that backfires by killing creativity. The leader's role is not to be an enforcer, but a facilitator who builds a system where people willingly hold themselves accountable to meaningful, shared goals.

How to lead when you don't have authority - Sean Flaherty (ITX Corp) thumbnail

How to lead when you don't have authority - Sean Flaherty (ITX Corp)

The Product Experience·a month ago

A Team's Negative Reaction to Feedback Is a Sign of Caring, Not Dysfunction

Teams often react to negative feedback with a 'grief curve': shock, anger, and denial. Leaders should see this not as a problem, but as proof the team is invested. The goal isn't to eliminate the reaction, but to help the team move through it faster.

How to lead when you don't have authority - Sean Flaherty (ITX Corp) thumbnail

How to lead when you don't have authority - Sean Flaherty (ITX Corp)

The Product Experience·a month ago

Influence Without Authority Stems From Fulfilling Three Innate Human Needs

Product leaders can systematically create influence by applying Self-Determination Theory. Fulfilling the team's and users' needs for autonomy (choice), competence (mastery), and relatedness (connection) is the key to motivating behavior change without direct power.

How to lead when you don't have authority - Sean Flaherty (ITX Corp) thumbnail

How to lead when you don't have authority - Sean Flaherty (ITX Corp)

The Product Experience·a month ago

Frame AI as a Tool to Achieve Existing Outcomes, Not an Existential Mission Shift

The rise of AI doesn't change your team's fundamental goals. Leaders should demystify AI by positioning it as just another powerful tool, similar to past technological shifts. The core work remains the same; AI just helps you do it better and faster.

How to lead when you don't have authority - Sean Flaherty (ITX Corp) thumbnail

How to lead when you don't have authority - Sean Flaherty (ITX Corp)

The Product Experience·a month ago