The traditional B2B marketing mix of SEO, paid search, and content is no longer sufficient. Modern growth relies on activating word-of-mouth through a superior product, leveraging founder social presence for authenticity, and investing heavily in the creator economy (especially YouTube) to reach engaged B2B audiences.

Brands, especially in luxury, fear diluting their image with platform-native content. This fear is misplaced, as consumers are already defining the brand's perception through user-generated content at scale. Brands must participate to guide the narrative, as the "brand schizophrenia" they fear already exists.

Acknowledging that "relevance" is subjective shouldn't lead to creating generic, one-size-fits-all campaigns. Instead, it demands a high-volume creative strategy that produces dozens of distinct assets, each tailored to be hyper-relevant to a specific consumer segment or "demand state."

Instead of spending big on trendy mega-influencers, Gamma found success by scaling relationships with thousands of micro-influencers in niche, high-trust "echo chambers" like education. These smaller, authentic voices spread like wildfire within their communities, driving more effective growth.

Key Opinion Leaders (KOLs) and creators are shifting from being brand partners to direct competitors. They leverage their audiences to launch their own products (e.g., Prime vs. Gatorade), posing a significant strategic threat to established CPG brands by bypassing traditional retail and marketing.

Stop thinking of content as a one-way broadcast. A sophisticated approach involves creating posts designed to provoke responses. Then, systematically mine the comments for raw, unfiltered consumer insights, effectively turning your social channels into a free, real-time market research platform.

Strict adherence to brand cohesion often stifles creativity and results in subjective boardroom debates. Brands achieve more by focusing on creating relevant, timely content that resonates with their audience, even if it occasionally breaks established stylistic guidelines.

As AI floods the internet with generic content, consumers are growing skeptical of corporate voices. This is accelerating a shift in trust from faceless brands to authentic individuals and creators. B2B marketing must adapt by building strategies around these human-led channels, which now often outperform traditional brand-led marketing.

The Chief Marketing Officer role at a large organization like Unilever is less about marketing execution and more about aligning the entire business—from R&D to finance and sales—around brand-centric change to navigate a dynamic market.