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To improve founder retention after an acquisition, Deel's CEO has them report directly to him for a period. This approach provides autonomy, demonstrates their importance to the company's long-term vision, and shows that their expertise is valued at the highest level.
When a top engineer planned to leave to found a startup, Amplitude retained him by giving him autonomy to build his own project (AI Visibility). They offered a safe space to learn "while getting paid" and promised to fund his future venture, turning a potential talent loss into a massive product win.
Even at significant scale, Alex Bouaziz maintains a deeply hands-on approach, believing it's a critical cultural pillar. Being involved in day-to-day problems and customer issues prevents him from being too far removed from the business. This proximity allows him to identify flaws in org design, response times, and processes that are invisible from a '10,000-foot view'.
Serial acquirer Lifco improves post-acquisition performance by having sellers retain an ownership stake in their business. This goes beyond typical earn-outs, keeping the founder's expertise and incentives aligned with the parent company for long-term growth, rather than just hitting short-term targets.
Palo Alto Networks' M&A playbook mandates that acquired founders, who out-innovated internal teams, take charge. This empowers the founders and leverages their proven expertise, even if it unnerves existing employees. The people who were winning in the market should be put in charge.
The firm's M&A success, marked by 93% cumulative leadership retention over 55 deals, hinges on preserving the target's operational autonomy post-close. They don't buy 'fixer-uppers,' instead empowering leaders to continue the practices that made them successful, which is as critical as initial cultural screening.
Contrary to standard practice, Palo Alto Networks' CEO Nikesh Arora has his teams report to the founders of companies he acquires. His rationale: the startup "kicked your ass" with fewer resources, proving their superior approach. This structure empowers the innovators and forces the acquirer to learn from them.
Deel appointed co-founder Shuo as Chief Revenue Officer. CEO Alex Bouaziz states a founder in this role cares more deeply about details than a typical professional hire, which made a significant difference in their go-to-market execution and revenue scaling.
Founders remain long after hired executives depart, inheriting the outcomes of past choices. This long-term ownership is a powerful justification for founders to stay deeply involved in key decisions, trusting their unique context over an expert's resume.
To retain founders who've already cashed out, use a dual incentive. Offer rollover equity in the new parent company for long-term alignment ('a second bite at the apple'), and a cash earn-out tied to short-term growth targets. This financial structure is crucial when managing wealthy, independent operators who don't need the job.
A key to M&A success is creating a founder-friendly environment. Avoid killing entrepreneurial spirit by forcing founders into a rigid matrix organization. Instead, maintain the structures that made them successful and accelerate them by providing resources from the parent company.