Salespeople often rush to present a solution after hearing a surface-level problem, which leads to ghosting. Asking simple, open-ended follow-ups like "Interesting, tell me more" or "Is there anything else?" forces the prospect to reveal the true impact and urgency of their issue, building a stronger case for your solution.

Instead of rushing to fill a quiet moment with a pitch, deploy the phrase "I'm so curious about..." to prompt the buyer. This simple, disarming line invites them to elaborate on a point, turning a potentially awkward pause into an opportunity for a more natural, flowing conversation and deeper discovery.

Instead of starting with intros and a list of questions, ask the prospect why they accepted the meeting and what they hope to get out of it. This simple question cuts through the noise and gives them an opportunity to state their intent and priorities upfront, revealing their 'pull' from the very beginning.

Both competitors used the names of the CRO's direct reports in their subject lines (e.g., "Idea for Mark and Larry's team"). This advanced tactic immediately signals deep, relevant research, showing an understanding of team structure and cutting through the noise of generic outreach.

Prompting subscribers with simple, non-work-related questions (e.g., "What's your favorite holiday cookie?") encourages replies. This builds a conversational relationship, improves engagement signals, and positively impacts email deliverability and open rates.

Adding a deeply personal postscript (P.S.) to cold emails, such as referencing the recipient's favorite whiskey, demonstrates genuine research and builds rapport. This simple tactic humanizes the outreach and can dramatically increase the likelihood of getting a response from a busy executive.

The "send me an email" objection is often a polite dismissal. Instead of accepting defeat, turn it into a discovery opportunity by asking, "To make it relevant, what's most important for me to include?" This uncovers priorities for a tailored follow-up.

Instead of trying to convince prospects of your product's value in an initial message, focus on being an interesting person they'd want to talk to. If your targeting is correct, a genuine conversation will naturally uncover their demand and lead to a sales call.

When a prospect compliments your opening line and asks to "steal it," enthusiastically agree and offer to send it over. This act of generosity immediately builds rapport, reframing you as a helpful peer rather than a pushy salesperson, making them more receptive.