Focusing on content creation is a low-leverage trap of 'posting and praying.' The most direct and effective way to build a sales pipeline is by actively engaging in two-way conversations with prospects, which creates momentum that passive content cannot.
Most content fails because its intention is selfish: to convert a user. A successful strategy treats the content itself as the final product, designed solely to provide value and build a relationship. This consumer-centric approach, which avoids treating content as a top-of-funnel tactic, is what builds long-term trust and a loyal audience.
A critical mistake in content creation for sales is leading with a product pitch. Instead, content should share insights that highlight a customer's problem, sparking a conversation. This strategy positions the salesperson as a trusted advisor who guides the buyer to the solution, rather than just a vendor pushing a product.
Instead of waiting for top-down alignment, salespeople should take the initiative to bridge the gap with marketing. The most effective way to do this is by bringing marketing team members onto actual sales calls. This direct exposure to customer interactions is the fastest way to ensure marketing creates relevant and effective support materials.
Entrepreneurs often fall into a "hamster wheel" of creating massive amounts of content, like daily blog posts, without a clear purpose. This leads to burnout without tangible results like email sign-ups or sales. A single, strategic piece of content per week with a clear call-to-action is far more valuable and sustainable.
Stop thinking of content as a one-way broadcast. A sophisticated approach involves creating posts designed to provoke responses. Then, systematically mine the comments for raw, unfiltered consumer insights, effectively turning your social channels into a free, real-time market research platform.
Instead of maximizing the volume of prospects at the top of the funnel, strategically narrow your focus to fewer, high-potential accounts. This 'martini glass' approach prioritizes depth and engagement over sheer productivity, leading to better quality opportunities.
After consistently providing value, a direct, transparent 'ask' is highly effective. Instead of burying calls-to-action, create a short, standalone piece of content (e.g., a 3-minute podcast) explicitly asking your community to download your app or buy your product. This 'right hook' will convert exceptionally well because you've earned the audience's trust.
Social media algorithms value time spent more than passive engagement like "likes." To increase your visibility with target prospects, engage in back-and-forth conversations in their direct messages. This signals to the algorithm that your relationship is important, making it more likely your content will appear in their feed.
Average reps find security in a pipeline packed with low-quality leads (a "sewer pipe"). Top performers prioritize quality over quantity, resulting in a leaner but more potent pipeline (a "water tap"). They are comfortable with fewer opportunities because they know what's in there is highly qualified and likely to close.
Simply having a presence on social media is insufficient. Without a clear strategy outlining goals, target audience, and content, your efforts will lack direction and fail to produce meaningful sales results. Don't start posting until you have a plan.