Getting too many "yeses" indicates your product is an incremental improvement within existing playbooks. True category creation involves pushing boundaries so far that you inevitably hear "no" from people who can't yet grasp the new paradigm. Rejection is a signal of innovation.
The goal of early validation is not to confirm your genius, but to risk being proven wrong before committing resources. Negative feedback is a valuable outcome that prevents building the wrong product. It often reveals that the real opportunity is "a degree to the left" of the original idea.
When pursuing breakthrough ideas ("10x thinking"), the process is inherently uncomfortable. It's crucial to distinguish this discomfort, which signals you're pushing boundaries, from the feeling of being wrong. Embracing this discomfort is key to innovation in ambiguous, early-stage product development.
Early-stage startups can't afford to be strung along by enterprise prospects. The goal isn't just to close deals, but to get feedback quickly. Founders must design a sales process that forces a decision, because a "long maybe will kill you." It's better to get a fast "no" and move on.
Instead of being discouraged by over 100 rejections, Canva's founder treated each one as a data point. She added new slides to her pitch deck to pre-emptively address every objection—such as market size or competition—making the pitch stronger and more compelling with each "no."
Coterie maintains its premium brand status by systematically rejecting initiatives that don't meet an extremely high bar. If a new product isn't 'demonstratively better' or in direct service to the customer, the company kills the project, protecting its brand and focus.
Negative feedback that dismisses your idea as 'nuts' is incredibly valuable. This extreme reaction forces you to rigorously test your core assumptions, revealing whether you are fundamentally wrong and saving time, or 'deadly right' about a non-obvious market shift.
When an idea is met with a "wall of skepticism" from investors, it can be a positive sign of a good, non-obvious market. If every VC immediately validates your idea, it's likely too obvious and crowded. Proving early skeptics wrong with traction is a powerful path to building a defensible business.
Founders often quit for the wrong reason: struggling to schedule meetings, which is merely a lack of data. The true signal to pivot or quit is when you've successfully engaged potential customers who have clear demand (pull) and they still explicitly reject your solution after multiple iterations.
To truly validate their idea, Moonshot AI's founders deliberately sought negative feedback. This approach of "trying to get the no's" ensures honest market signals, helping them avoid the trap of false positive validation from contacts who are just being polite.
Vague positive signals ("we're considering prioritizing this") create false hope that wastes months of effort. This "lukewarm demand" is a trap that keeps founders from making necessary pivots or confronting the reality of no true market pull.