According to Flexport's CEO, large incumbents hold significant AI advantages over startups. They possess vast proprietary data for model training, the domain expertise to target high-value problems (features, not companies), and instant distribution, allowing them to deploy AI solutions to thousands of customers overnight.

The rapid progress of many LLMs was possible because they could leverage the same massive public dataset: the internet. In robotics, no such public corpus of robot interaction data exists. This “data void” means progress is tied to a company's ability to generate its own proprietary data.

For consumer robotics, the biggest bottleneck is real-world data. By aggressively cutting costs to make robots affordable, companies can deploy more units faster. This generates a massive data advantage, creating a feedback loop that improves the product and widens the competitive moat.

The future of valuable AI lies not in models trained on the abundant public internet, but in those built on scarce, proprietary data. For fields like robotics and biology, this data doesn't exist to be scraped; it must be actively created, making the data generation process itself the key competitive moat.

The adoption of powerful AI architectures like transformers in robotics was bottlenecked by data quality, not algorithmic invention. Only after data collection methods improved to capture more dexterous, high-fidelity human actions did these advanced models become effective, reversing the typical 'algorithm-first' narrative of AI progress.

As AI makes building software features trivial, the sustainable competitive advantage shifts to data. A true data moat uses proprietary customer interaction data to train AI models, creating a feedback loop that continuously improves the product faster than competitors.

A key competitive advantage wasn't just the user network, but the sophisticated internal tools built for the operations team. Investing early in a flexible, 'drag-and-drop' system for creating complex AI training tasks allowed them to pivot quickly and meet diverse client needs, a capability competitors lacked.

If a company and its competitor both ask a generic LLM for strategy, they'll get the same answer, erasing any edge. The only way to generate unique, defensible strategies is by building evolving models trained on a company's own private data.