The ultimate PLG companies are consumer brands like shampoo, which sell on brand affinity, not commoditized features. As software becomes more commoditized, B2B companies must similarly build a strong brand theme that inspires users to associate with them, creating a more durable moat than features alone.

Instead of building a consumer brand from scratch, a technologically innovative but unknown company can license its core tech to an established player. This go-to-market strategy leverages the partner's brand equity and distribution to reach customers faster and validate the technology without massive marketing spend.

Despite owning multiple related businesses (e.g., in video), Bending Spoons deliberately avoids forcing synergies like cross-selling or bundling. They believe the value lost in organizational agility, ownership, and speed far outweighs the small potential revenue gains. This 'Procter & Gamble for tech' model allows each brand to operate with startup-like autonomy, preserving its unique value.

Rather than selling single products, Novonesis designs custom blends or "cocktails" of different enzymes and microbes. This tailor-made approach solves specific customer problems so effectively that it makes the solution highly unique and difficult for competitors to replicate.

The company's customer-centric innovation starts with deeply understanding a client's operational issues and end-consumer needs. They then reframe these commercial challenges as specific biological problems that their R&D can measure, target, and solve.

Beyond protecting a "secret sauce," early enterprise customers are often reluctant to grant logo usage rights because they fear their own customers will lose confidence if they see them relying on a small, unproven startup for critical infrastructure.

Novonesis' ingredients are critical performance drivers—defining a yogurt's texture or a detergent's cleaning power—but represent only 1-5% of the customer's cost of goods sold. This low-cost, high-impact dynamic creates immense pricing power and customer stickiness.

Qualcomm's entry into the Interbrand 100 was 70% driven by turning its Snapdragon ingredient brand into a household name. This demonstrates that a B2B tech company can significantly boost its corporate brand value by investing in a consumer-facing sub-brand, even if that sub-brand's financials are not reported separately.

When Sephora first approached T3, their request was to create a Sephora-branded hair dryer. Despite being a young, bootstrapped company, T3 declined the white-label opportunity. They insisted on selling under their own brand name, a crucial decision that allowed them to build long-term brand equity instead of becoming a disposable supplier.