While an online presence is valuable, your most impactful brand is defined by offline interactions. How you conduct yourself in person—your kindness, professionalism, and commitment to growth—is what truly builds the trust that closes deals, far more than any social media post.
Many salespeople act one way in their personal life and another at work. To be truly authentic and build trust, you cannot be a 'different person' after 5 PM. Your professional persona must be an extension of who you genuinely are, otherwise prospects will sense you're playing a role.
The term "personal brand" is modern slang for the timeless concept of reputation. Social media's power is that it acts as a lever, scaling that reputation to a much wider audience than ever before. A larger, more positive reputation directly translates to a higher volume of inbound personal and professional opportunities.
Competence is the most overlooked element of personal branding. It isn't charisma or visibility, but the 'quiet power' of consistently demonstrating your expertise and the 'why' behind it. This is the substance of your brand that builds trust over time.
Everyone has a personal brand, whether intentional or not. The key is to close the gap between how you see yourself and how others perceive you. Proactively define what you want to be known for, then consistently communicate and demonstrate that brand to prevent misunderstandings and career stagnation.
Bozoma Saint John reframes the concept of a 'personal brand' as the modern term for 'reputation.' It’s not something you strategically build by mimicking successful people, but rather something that emerges authentically from being consistently yourself. This authenticity builds trust and is ultimately more sustainable.
In a world dominated by remote work, personal, in-person interactions have an outsized impact on digital reputation. The speaker treats event mingling not as a social nicety but as a core business strategy to create lasting connections that translate directly into how people perceive the brand online.
The foundation of a strong personal brand is not self-promotion but demonstrated value. The process is twofold: first, achieve something notable or put in extraordinary effort to gain unique insights. Second, share what you've done and learned. This provides genuine value to others, which is the core of brand building.
When a founder or leader builds a personal brand (e.g., through LinkedIn content), they create a "halo effect." Potential customers in sales meetings already feel a connection, recognizing the person from their content. This pre-establishes a modicum of trust, making it far more likely the deal will be won.
Communication extends far beyond words. How you carry yourself—your posture, demeanor, and overall presence—is a constant broadcast that communicates your value and influence. Citing WNBA icon Lisa Leslie, Chiney Ogwumike argues this "physical communication" is as critical to one's professional brand as their spoken words.
A successful personal brand is built on connection and authenticity, not a 'wow factor' or a jet-setting life. The key is learning to tell captivating stories about everyday experiences, which allows audiences to relate and connect on a deeper level than they would with an unattainable lifestyle.