Business owners often mistakenly assume their customers consume media the same way they do, leading them to dismiss effective channels like direct mail. This personal bias is a major blind spot. Effective marketing relies on tracking data and performance, not personal anecdotes or gut feelings.
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Marketing decisions should not be based on internal team members' subjective preferences, such as "I wouldn't click on that." Your team is not your target audience. A culture of A/B testing ideas should always take precedence over personal opinions to avoid a bad marketing environment.
Instead of brainstorming subjectively and then seeking data to support a favorite idea, start with audience insights. Analyzing what content people already engage with defines the creative sandbox, leading to more effective campaigns from the outset and avoiding resource-draining failures.
Marketers frequently fail by assuming their target audience thinks, feels, and behaves as they do. The fundamental principle for success is to constantly remember this fallacy and instead get out to meet and understand the actual customer.
The 'Mad Men' era of relying on a creative director's gut feel is obsolete. Many leaders still wrongly judge marketing creative based on their personal taste ('I don't like that picture'). The correct modern approach is to deploy content and use the resulting performance data to make informed decisions.
Marketing decisions should be driven by testing and data, not by the subjective opinions of internal stakeholders. The phrase "I wouldn't click on that" is a red flag for a poor marketing environment that lacks a culture of experimentation because you are not your audience.
An author found direct mail more effective than email for outreach. While email inboxes are overflowing and competitive, a well-crafted, personalized physical mail piece can cut through the noise and capture the attention of a target audience that is digitally fatigued.
Don't judge channels like Facebook Ads or direct mail in isolation. True marketing success comes from a 'marketing mix' where multiple touchpoints—like yard signs, retargeting ads, and wrapped trucks—work together to create a compounding effect that builds brand recognition and momentum.
Marketers and leaders often let their personal dislike for certain platforms (e.g., TikTok, pop-ups) prevent them from making smart business decisions. The only thing that matters is where your buyers are spending their time. Meet them there, regardless of your own preferences.
Many marketing departments favor billboards and TV ads, relying on 'fake reports' with inflated impressions. Meanwhile, social media, where brand and sales are actually built, remains underpriced and undervalued.
Solely judging marketing by last-touch attribution creates a false reality. This narrow metric consistently favors predictable channels like search and email, discouraging investment in brand building and creative storytelling that influence buyers throughout their journey. It's a losing battle if it's the only basis for decision-making.
