Direct questions in sales or leadership can feel confrontational. Prefacing them with 'I'm curious...' completely changes the dynamic from an interrogation to a collaborative effort to understand. This simple linguistic shift builds trust, encourages openness, and turns transactions into lasting relationships.

Showing up as your "full self" in every situation is ineffective. A better approach is "strategic authenticity," where you adjust your communication style to suit the context (e.g., a board meeting vs. a team lunch) without compromising your fundamental values.

Your attire is a powerful non-verbal cue. Dressing appropriately for the customer's environment—whether a farm or a boardroom—is a sign of respect. It demonstrates you understand their world and that the relationship is about them, not your personal style, which is crucial for building initial trust.

In high-stakes networking events, avoid a transactional, "one shot" mentality. Projecting the calm confidence of abundance, as if you have many opportunities, makes you more appealing and less intimidating than an overly eager, high-energy approach.

Your physical energy is a key non-verbal signal of competence and reliability. Potential hires, investors, and partners subconsciously assess your energy to gauge if you can deliver on promises. Low energy can communicate untrustworthiness, causing you to lose high-caliber opportunities.

Actively trying to "be more confident" makes you self-conscious and forces you into your own head. Instead, shift your focus outward to connecting with and serving the audience. This external focus naturally projects confidence as a byproduct, without the self-surveillance.

After an in-person meeting, don't just leave your used coffee cup on the table. Asking where you can put it is a simple but powerful gesture of respect and humility that shows you are aware of your surroundings and don't take service for granted.

For high-stakes situations like interviews, your emotional state is more critical than your prepared strategy. Top performers use pre-game routines to get into a peak state. Develop your own pre-interview ritual—involving breath work, music, or visualization—to ensure you show up calm, clear, and confident.

In a tense meeting or interview, focusing on summarizing the other person's points serves a dual purpose. It makes them feel heard, but more importantly, it gives your own nervous system time to settle. This shifts focus outward, reducing internal anxiety and allowing you to respond more calmly and effectively.