Even after reaching problem consensus, a hidden stakeholder can derail the deal. Instead of asking if anyone else should be involved, proactively ask, 'Who is the one person who should have been in this meeting but wasn't?' This framing pressures the group to identify key figures you've missed.
The amateur sales question "Are you the decision-maker?" often elicits a defensive 'yes'. A more sophisticated and effective approach is to ask, "Who else is involved in the decision-making process?" This respects the contact's position while successfully mapping the buying committee.
Instead of seeking consensus, your primary role in a group meeting is to surface disagreements. This brings out the real challenges and priorities that are usually discussed behind closed doors, giving you the full picture of the problem before you ever present a solution.
The goal of asking questions isn't just for you to gather information. It's a Socratic dialogue designed to help stakeholders think differently and arrive at the real need themselves. By guiding their thought process, you build deeper alignment and co-create a better solution, rather than just extracting requirements for yourself to fulfill.
Don't mistake silence for agreement. Assume quiet participants are potential blockers with unspoken opinions. Call on them directly, acknowledge their specific role, and create a safe space for them to contribute. Their perspective, often critical, will surface after the call if not addressed.
After a group discovery call, don't just set one follow-up. Schedule brief, individual breakout sessions with every stakeholder. This creates multiple parallel threads, uncovers honest feedback people won't share in a group, and builds momentum across the entire buying committee, dramatically increasing deal velocity.
In the final deal approval meeting, require every functional lead (HR, finance, sales, etc.) to present their findings and cast an explicit go/no-go vote. This forces accountability and surfaces last-minute objections, preventing passive dissent where a stakeholder might later claim they were unheard, thus undermining integration.
To gain buy-in, guide people to your desired outcome through a curated series of questions. This allows them to feel like they are discovering the solution themselves, creating a powerful sense of ownership. They are more likely to commit to a conclusion they feel they helped create.
Gaining genuine team alignment is more complex than getting a superficial agreement. It involves actively surfacing unspoken assumptions and hidden contexts to ensure that when the team agrees, they are all agreeing to the same, fully understood plan.
To better navigate group dynamics, ask your champion to identify two key personas: the 'Mr. Rogers,' who pleasantly agrees with everyone but isn't a true supporter, and the person most likely to be skeptical. This intel allows you to create a more effective game plan.
To find the true influencer, ask how a low-level problem affects high-level business goals (e.g., company growth). The person who can connect these dots, regardless of their title, holds the real power in the decision-making process. They are the one paid to connect daily actions to strategic objectives.