Using rage bait as a core product feature, rather than just a marketing tactic, actively repels the potential investors, customers, and talent a startup needs. Successful VC-backed companies must build a supportive coalition, which this strategy fundamentally undermines.
Paul Graham characterizes marketing strategies designed to intentionally anger people for attention as a tactic of "scammers." He argues that such approaches reveal a lack of long-term focus and earnest engineering, predicting that companies relying on these gimmicks will never become truly massive.
The most vitriolic critics of your startup are almost never successful founders. People 'in the arena' understand the struggle and offer constructive feedback. Detractors are often 'in the stands,' tearing others down because they haven't experienced the challenges of building something worthwhile.
The "build it and they will come" mindset is a trap. Founders should treat marketing and brand-building not as a later-stage activity to be "turned on," but as a core muscle to be developed in parallel with the product from day one.
Believing you must *convince* the market leads to a dangerous product strategy: building a feature-rich platform to persuade buyers. This delays sales, burns capital, and prevents learning. A "buyer pull" approach focuses on building the minimum product needed to solve one pre-existing problem.
When founders prioritize activities like pitch competitions over creating customer value, their operating philosophy is about achieving status. Their actions mimic a perceived image of a 'successful founder' rather than focusing on the fundamentals of building a real, sustainable business.
The IVF company Nucleus ran a subway campaign with provocative slogans like 'Have your best baby' to deliberately anger a segment of the population. This 'rage bait' strategy manufactures virality in controversial industries, leveraging negative reactions to gain widespread attention that would otherwise be difficult to achieve.
A brand that tries to please everyone is memorable to no one. To build a truly strong brand, you must be willing to be disliked by some. Intentionally defining who your customer is *not* and creating polarizing content sharpens your identity, fostering a passionate community among those who love what you stand for.
Many founders become too attached to what they've built. The ability to unemotionally kill products that aren't working—even core parts of the business—is a superpower. This prevents wasting resources and allows for the rapid pivots necessary to find true product-market fit.
Investors warn that when potential customers delay adoption because your product isn't a top priority, it's a major red flag. This feedback almost always means 'never' and signals a fundamental lack of product-market fit, suggesting you are solving a 'nice-to-have' problem, not a 'must-have' one.
Don't fear alienating people with a strong opinion. A divisive point of view acts as an automatic filter for your business. It repels prospects who are a poor fit for your values and methods while creating a powerful, magnetic attraction for your ideal clients, partners, and investors.