For highly complex and uncertain fields like wild animal welfare, avoid advocating for large, irreversible solutions. Instead, focus on small-scale, reversible actions that are plausibly beneficial (e.g., bird-safe glass). This approach allows for learning and builds momentum without risking catastrophic, unintended consequences.
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When facing ambiguity, the best strategy is not to wait for perfect information but to engage in "sense-making." This involves taking small, strategic actions, gathering data from them, and progressively building an understanding of the situation, rather than being paralyzed by analysis.
Feeling paralyzed by large-scale problems is common. The founder of Pandemic of Love demonstrates that huge impacts are simply the aggregate of many small actions. By focusing on the "area of the garden you can touch," individuals can create massive ripple effects without needing a complex, top-down solution.
Implementing trust isn't a massive, year-long project. It's about developing a "muscle" for small, consistent actions like adding a badge, clarifying data retention, or citing sources. These low-cost, high-value changes can be integrated into regular product development cycles.
When facing internal resistance to a big idea, the tendency is to make the idea smaller and safer. The better approach is to protect the ambitious vision but shrink the steps to validate it, using small, targeted experiments to build evidence and momentum.
Overcome the fear of big life decisions by making them reversible. First, identify the worst-case scenario and create a pre-planned safety net (e.g., saving enough for a flight home). Once the downside is protected, you can commit to the action with significantly less fear and more focus.
Instead of waiting for a complete picture, courageous leaders take small, experimental actions to 'sense make' their way through ambiguity. This process, observed in emergency responders, involves acting, observing cues, and rapidly iterating. It is about learning by doing, not planning everything perfectly in advance.
When your proposal is too far from someone's current position, it enters their "region of rejection" and is dismissed. Instead of asking for the full change at once, start with a smaller, more palatable request. This builds momentum and makes the ultimate goal seem less distant and more achievable over time.
In extreme uncertainty like a fire or nuclear incident, waiting for perfect information is impossible. Effective leaders take small, iterative actions to gather data and update their strategy in real-time. This approach of 'acting your way into knowing' is more effective than trying to know everything before acting.
New and controversial fields face a difficult trade-off. Excessive caution means delaying action and allowing existing harms to continue. However, reckless action risks implementing counterproductive policies that become entrenched and hard to reverse, damaging the field's credibility. The key is finding a middle path of deliberate, monitored action.
When building a new and potentially controversial field, strategic prioritization is key. Start with issues that are familiar and relatable to a broader audience (e.g., bird-safe glass in cities) to build institutional support and avoid immediate alienation. This creates a foundation before exploring more radical or abstract concepts.