Employees who strictly adhere to their job description are likely to remain in the same role for years. Going above and beyond, such as cleaning a boss's station to simply be in their orbit, builds a reputation and relationships that lead to unexpected opportunities.
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To accelerate your career, focus on developing 'agency'. This means moving beyond assigned tasks to proactively solve unspoken, systemic problems. Instead of chasing high-visibility projects, look for the unaddressed issues that keep leaders up at night. Solving these demonstrates true ownership and strategic value.
To become a more effective leader with a holistic business view, deliberately seek experience across various interconnected functions like operations, marketing, and sales. This strategy prevents the narrow perspective that often limits specialized leaders, even if it requires taking lateral or junior roles to learn.
Early in her career, Daren Kagan wanted to be a sportscaster on a show that didn't have one. She pitched the news director to let her do it for free on her days off for one month. By creating the role and de-risking the decision for her boss, she built a year and a half of experience that was crucial for her career.
Purpose isn't exclusive to high-status professions. Any job can become a source of deep purpose by connecting its daily tasks to a larger, positive impact. A NASA custodian can be "putting a man on the moon," and a parking attendant checking tire treads can be ensuring driver safety. Purpose is a mindset.
Pandora's founder kept employees working for two years without pay by framing their work not as data entry, but as a magical, culture-shifting mission. Great leaders make everything bigger than it is, transforming jobs into purpose-driven crusades to sustain motivation.
"Glue employees" are team members with high EQ who proactively help others and prioritize the team's success. They are multipliers but often go unnoticed because they aren't traditional "star" performers. Leaders should actively identify them by asking team members who helps them the most and then reward them accordingly.
Don't wait for a promotion or new job opening to grow. Proactively identify other teams' pain points and offer your expertise to help solve them. This proactive helpfulness builds relationships, demonstrates your value across the organization, and organically opens doors to new skills and responsibilities.
A linear career path is not required for success. Businesses ultimately value high performers who demonstrate an ownership mentality and consistently drive impact. Focusing on helping the business win creates opportunities to move across roles and industries, making your journey more valuable.
A manager's highest duty is to an employee's fulfillment, not just their performance. When a top performer is not personally aligned with their role, a leader should actively help them find a better fit—even if it means using their own social capital to place them at another organization.
It's a misconception that ambitious people hire assistants. The reality is often reversed: gaining leverage by delegating small tasks frees up mental space, which in turn unlocks a higher level of ambition. As you offload the daily annoyances, you naturally start thinking bigger about what's possible.
